I'm having problems updating, but I think it's my phone.  Sadly I get an 
"internal error".  Oh well!
On 12 Oct 2011, at 21:06, James AUSTIN wrote:

> Hi Cait, 
> 
> Out of interest, what version of iTunes are you running? I'd need to check 
> this, but I've got a feeling that iTunes v.10+ only works on Lion. Your being 
> on Snow Leopard might expalin why iOS 5 is not taking. 
> 
> I'll let you know.
> TC :)
> On 12 Oct 2011, at 20:44, Caitlyn Furness wrote:
> 
>> Hi James,
>> 
>> Ok, I can certainly try that.  I've tried a couple of times now with varying 
>> results, but still no luck getting it installled.  I do think it 
>> successfully downloaded to my mac, though.  It keeps saying my phone can't 
>> be restored because of an internal error, which seems weird to me.
>> 
>> I forgot to say I'm still running snow leopard, if that matters, but don't 
>> think it does in this case...  Let us know how Lynn makes out.  The update 
>> just became available in our area about an hour and a half ago, actually, 
>> according to the sms my carrier sent me on my phone.
>> Thanks,
>> Cait
>> 
>> Caitlyn Furness
>> [email protected]
>> 
>> 
>> 
>> On Oct 12, 2011, at 3:20 PM, James AUSTIN wrote:
>> 
>>> Hi Caitlyn
>>> 
>>> It is probably iTunes silliness, it could also be that Apple's servers are 
>>> taking a  hammering at the moment if I were you, I'd try ti again in a few 
>>> hours, or perhaps just before you go to bed. The update will take a long 
>>> time approximately an hour. I've not done this myself, yet, but Lyn has 
>>> started to do it on hers and VoiceOver said that it would take about an 
>>> hour. 
>>> 
>>> TC :)
>>> James 
>>> On 12 Oct 2011, at 20:06, Caitlyn Furness wrote:
>>> 
>>>> Hi,
>>>> 
>>>> I just tried to upgrade to ios 5 with my i phone and had a bunch of 
>>>> different things happen.
>>>> 
>>>> First, it told me my i phone couldn't be restroed.  I shrugged this off 
>>>> and attempted to update again.  It then told me I didn't have an internet 
>>>> connection and that my phone couldn't be updated because my i phone 
>>>> couldn't be found.
>>>> 
>>>> I updated my i tunes yesterday to the new version.
>>>> 
>>>> Oh, and it also said that all my data, etc, on my phone would be lost 
>>>> since my phone couldn't be restored, would I like to continue anyway(this 
>>>> was the first time).
>>>> 
>>>> Anybody got any suggestions, or is this just i tunes silliness?
>>>> 
>>>> Caitlyn
>>>> 
>>>> Caitlyn Furness
>>>> [email protected]
>>>> 
>>>> 
>>>> 
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Dónal Fitzpatrick
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