Hi Sarah, Did you also try closing all apps, deleting the plist files for storeagent and appstore, and restarting your Mac? That's really what I thought should clear up Paul's problem. (Detailed instruction given in the second half of my post.)
The relevant files are in your user account's Library preferences folder: ~/Library/Preferences/com.apple.storeagent.plist ~/Library/Preferences/com.apple.appstore.plist HTH. Cheers, Esther On Jul 28, 2012, at 2:08 PM, Sarah Alawami wrote: > I already tried this and it did not work. This from a clean install, twice. > > Yeah the hiding purchases thing works, but I want to install the apps lol! or > at least some of them and I sort of can't. > > I'm hoping apple will fix this as i will not be able to use evernote until > they fix tis. Yes I could migrate but not all of us have a back up drive to > migrate to or they might be installing ml on a clean drive. I will keep these > instructions in mind in case my app store ever goes poof. > > Take care all and hope this gets fixed. > > On Jul 28, 2012, at 3:03 PM, Esther wrote: > >> Hi Paul, Sarah, and Others, >> >> I did some research, and there's an Apple Support document about "Hiding and >> Unhiding Purchases": >> http://support.apple.com/kb/HT4928 >> >> This is supposed to cover the case where you delete purchases and can't find >> them again, but it doesn't quite sound like your problem. (Also, the >> document is dated October 2011, so I don't know whether Mountain Lion >> changes things). When I tried this on my system (still on Lion) there was, >> indeed, a "hide" button in the App Store purchases list (column 4 of 5), and >> pressing it made the item go away entirely (no dimmed button; it simply no >> longer showed up in the list of purchased items). I was able to unhide items >> by following the directions in the support document: >> >> 1. Open the Mac App Store. >> 2. Choose Store > Sign In, and enter your Apple ID and password. >> 3. Choose Store > View My Account. >> 4. Click on View Hidden Purchases from the Account Information page. >> >> This was useful to know and it seems worth posting in case someone else hits >> this issue, but doesn't seem to fix your problem. >> >> My guess is that the preference files for the App Store somehow got >> corrupted on your system. I'd try quitting all applications, then either >> deleting or moving the two plist to your Desktop or other location, and >> rebooting. When you open the App Store again it should recreate the entries >> with the correct (updated) information. If not, you can always move the old >> plist files back to their original location. >> >> The relevant files are in your user account's Library preferences folder: >> ~/Library/Preferences/com.apple.storeagent.plist >> ~/Library/Preferences/com.apple.appstore.plist >> >> You probably should quit all applications on your Mac (to include ones that >> might have been purchased through the App Store), delete or move the two >> files listed above (e.g., use the Command-Shift-G "Go to folder" shortcut in >> Finder to go to your Library/Preferences folder). If you do this in one >> step remember to type the leading tilde character that indicates your home >> directory, followed by a slash, and then "Library", then slash, then >> "Preferences". If you do this in two steps, use Command-Shift-H to go to >> your home directory, then use Command-Shift-G and type "Library/Preferences" >> into the text field with no slash at the beginning needed -- just the slash >> between "Library and "Preferences". Once inthat folder find the two plist >> files to delete or move. Then reboot your Mac and check that your >> "Purchases" and "Updates" now look correct. >> >> HTH. Cheers, >> >> Esther >> <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to [email protected] You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/[email protected]/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/[email protected]/maillist.xml> The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>
