Hi Bob.

1. Did you use Netscape to download the file? If so, it will be in whatever
folder you assigned Netscape to put downloaded files (this will be found in
Netscape's prefs). Or you can seach your hard drive for the file. If you
downloaded the same updater I did, it's called "AppleWorks 6.2.4.smi," and
you seach for it the same way you did in System 9; that is, [Apple-key]-F
from the Finder.
If you got the upgrade through Software Update, you won't have a file to
open because the software has already done all the work. Just open up
AppleWorks and it will run in OS X.

2. In OS X, printers are added and controlled through the Print Center,
which should be found in your Utilities folder.

3. Your keyboard is mapped to something other than what it should be. You
probably erroneously set it to the Canadian - CSA map, which contains the
characters you mentioned and is primarily used by francophones. Go to your
International System Preferences and make sure "U.S." is the only selection
checked under the Input Menu tab.

4. Use the "Network Port Configuration" or "Active Network Ports" option in
your Network control panel to disable the Internal Modem option in Internet
Connect. The first link MaDuff sent to you
(http://www1.sympatico.ca/help/Software/osx.html) explains how this is done.


Hope this helps,

Mitch.


On 11/19/02 4:48 PM, "W.R. Harris     " <[EMAIL PROTECTED]> wrote:

> Dear MacDuff and Jeff
> Sorry to bother you again.
> I have  down loaded an Mac OS X upgrade for Apple works 6 and can not
> figure out how to open it. It does not appear to be in my HD.
> I have also downloaded a Max OS X upgrade for my Epson C 60 printer.
> In Mac OS 9.2.2 I choose it with the chooser. How do I do this with
> OS X� When I open chooser it comes from 9.2.2 and can�t recognise my
> printer.
> Why when I hit the apostrophe key I get � or the question mark key I
> get �. Can this be prevented�. I use Eudora for e-mail.
> Finally when I hit Internet connect it always starts with internal
> modem and I have to switch it to built in ethernet. Is there a way to
> make it stay in built in ethernet� (you know what � means!)
> Bob


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