John

Sorry to give the wrong impression. I can't remember exactly what it did do to give me hope that it would work, something to do with starting the disc up in a different unit - we tried a lot of different switch arounds of bits like battery and HD and another HD in place and so on but basically the box was dead, I spent a few days on it and then gave up, convinced the worst that could happen had happened (as per the Apple WARNING) and we could not prove that we had not made a mistake in the process and so it went from an enquiry, to a discussion, to a moot point to a dispute, in which the owner of the machine got very angry with Apple and then bought another one, as life is too short. but a bitterness lingers.... At the time the differential for a repair (including time) and buying a new and better one meant buying a new one made more sense.

I hope you have better luck but I thought I should mention that you could have fallen foul of the incomplete firmware update gremlin which bit us.

Cheers

Drew

On 12 Mar 2006, at 21:38, John Abraham wrote:

Hi Again,

Thanks Drew for the possible bad news but as my brother has always told me all is not lost, so will keep on trying. just a thought how did you get it back
to some sort of working order ?.




In-Reply-To: <[EMAIL PROTECTED]>
Message-Id: <[EMAIL PROTECTED]>
From: Andrew Rodger <[EMAIL PROTECTED]>
Subject: Re: G 4 Firmware update problem
Date: Sat, 11 Mar 2006 00:32:14 +0000

The only comment I have not a cheering one. There are the very
important notes from Apple on not interrupting the process once it
starts but they have nothing for when it stops and doesn't do
anything. This happened to an iMac and we had the same problem and
did all the things you have done but it was a non starter. I managed
to get some response out of it but it never worked properly
thereafter. Apple refused to accept any liability and it is a heap of
junk now, after a protracted dispute. I hope you have better luck.

Drew

On 10 Mar 2006, at 23:27, John Abraham wrote:

Hi again Listers,

I tried resetting the CUDA button by holding it in for about 20 secs.

I then removed the PRAM battery for 30 mins but when I tried rebooting
there was no difference that before.  Still hangs with a grey
screen and no
prompt.

Not sure what to try now, will have to leave it for a while and try
to return to
the problem with a fresh head.

If anyone comes up with any more ideas plaese let me know.

Thanks again

John.




Hi Mary.

Thanks for the suggestion.

I am able to open the DVD - ROM but because the computer will not fully boot I am unable to use the keyboard or get it to a desktop in order to select the startup
disc.

Even trying to start from cold and holding in the "C" will not work as it will not activate
the USB circuit in order to use the keyboard.

John.

------------------------------

Message-Id: <[EMAIL PROTECTED]>
In-Reply-To: <[EMAIL PROTECTED]>
Date: Fri, 10 Mar 2006 22:32:17 -0500
From: "Mary H." <[EMAIL PROTECTED]>
Subject: Re: G 4 Firmware update problem

At 11:27 PM +0000 3/10/06, John Abraham wrote:

I tried resetting the CUDA button by holding it in for about 20 secs.

I then removed the PRAM battery for 30 mins but when I tried rebooting there was no difference that before. Still hangs with a grey screen and no
prompt.

Hi John,

Well, I'm fresh out of ideas after briefly looking on the web on
this. Just a question: Will the machine start up from an OS 9
installer CD? (I gather from your initial post that you have not yet
installed X on it.)

  M

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