My guess would be that the friend sending the unopenable Word files is now using Office 2007. Ran into the same problem myself a few weeks back. Good luck, rag
> Well, I have a situation here. > > For over two years a friend has been sending me Microsoft Office > - Word > documents from his PC (to my Mac). Until about 3 months ago > there were > no problems, I could use MacLinks Plus translator and open the > documents. > Last winter I purchased Microsoft Office 2004 for the Mac. And > still no > problem. Word would open his documents just fine. > > Then in September things changed. Since then, whenever I try to open > Word Documents from him I get this message: > > ??????????? Word cannot open this document. The document might be in use > or might not be a valid Word document. > ??????????? (document name) > > (I also run Windows XP under Parallels on my computer (but it > makes no > difference if Windows is running or not). I have Office > installed on > Windows and I get a similar message whenever I attempt to open these > documents under windows.) > > In an attempt to open the documents I established a connection > to the > Windows XP? computer on my network and placed the word > document on the > pc then went to the pc and using Office on the PC attempted to > open the > document - it wouldn't open. > > FYI - I also get word docs from another friend and have no problem > opening them. > > Tonight I had my friend send the word docs to my wife's email on > the PC. > Lo and behold the files opened! When I bring the files from the > PC to > the Mac (via a network link) they open with no problem. > ? > But if I email the files from my wife's account on the PC to my > accounton the Mac I cannot open the files on the Mac. > > Next I had my friend send me the files to my .Mac email address. > I then > opened FireFox, logged on to my .Mac email account, opened the message > from my friend and saved my files to disk. And word would open them. > > But when I have my mail program retrieve the message from my .Mac > account the files will not open. > > I am using PowerMail 5.5.3 build 4480. I have set up filters to place > attachments into a data folder (on the data partition of my MacBook > Pro). The path looks like this: > > ??????? Data drive // > downloads // downloads-mail // Jim > > As I said I get word docs from another friend, and they download > to the > same folder, and I have no problem opening them. > > Also, neither maclinks plus nor Neo Office will open the bad documents > but both will open the good copies I save from .Mac or bring > over from > my wife's email. > > My friend sending the corrupted documents is using? > microsoft office > 2000 - SR1, I don't know what version of Office the other guy is > using.I have emailed him asking. > > What a pain! Any help will be appreciated. > > > > _______________________________________________ > The next Louisville Computer Society meeting will > be November 27 at MacAuthority, 128 Breckinridge Lane. > Posting address: MacGroup at erdos.math.louisville.edu > Information: http://www.math.louisville.edu/mailman/listinfo/macgroup > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://www.math.louisville.edu/pipermail/macgroup/attachments/20071115/f6329fca/attachment.html
