Have you tried a new user account?

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Dan
Crutcher
Sent: Thursday, December 18, 2008 4:34 PM
To: Macintosh topics
Subject: [MacGroup] PowerPoint crashing

MacSleuths:

I have a MacBook, about one-year old, running latest version of 10.4  
and with Microsoft Office 2004 installed.

On this particular computer, if a PowerPoint presentation is opened  
and the "slide show" mode is activated, PowerPoint immediately quits  
with no error message (other then the one saying that PowerPoint has  
unexpectedly quit). In all other viewing modes, PowerPoint runs fine;  
it's just when going to the slide-show mode that it crashes. Here's  
what happens: the screen goes black just as it should to enter the  
full-screen slideshow; nothing happens for about five seconds and then  
PowerPoint crashes. Every time. I'm trying to figure out what could  
cause this.

The same PowerPoint file opens and runs in slide-show mode on several  
other Macs in our office running the same version of OS and MS Office.  
In fact it runs fine on another MacBook that is of the same vintage  
and is almost identically configured.

So far I have tried (all without success):

1. Trashing PowerPoint's preference file (plist file in user's library).
2. Reinstalling Office (complete with all upgrades to bring it up to  
date).
3. Restarting computer in Safe Mode (holding down shift key).
4. Repairing permissions.

None of these has made any difference. Any ideas?

Thanks.

Dan


_______________________________________________
The next Louisville Computer Society meeting will
be January 27 at MacAuthority, 128 Breckinridge Lane. 
Posting address: [email protected]
Information: http://www.math.louisville.edu/mailman/listinfo/macgroup


_______________________________________________
The next Louisville Computer Society meeting will
be January 27 at MacAuthority, 128 Breckinridge Lane. 
Posting address: [email protected]
Information: http://www.math.louisville.edu/mailman/listinfo/macgroup

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