Since this is a new and beta issue sometimes AppleCare tech's might not have 
update trouble shooting guides. They do work off of cheat sheets. The one thing 
with software now day Web browsers are used in many pieces of software that you 
might not realize. The core components  are used in Mail and many other 
programs to display information and can cause problems because of this 
interaction.


From: [email protected] 
[mailto:[email protected]] On Behalf Of Mike Watkins
Sent: Sunday, March 08, 2009 2:53 PM
To: Macintosh topics
Subject: Re: [MacGroup] Mike Watkins reply

My Dear Ed,

I truly thank you for clearing this up for me! One would suppose that the 
AppleCare tech reps would have known about that and realized that it couldn't 
be fixed by their methods! Our group often seems to be more on target tan 
AppleCare. However,I am still grateful; to have the AppleCare available to me, 
just in case.

You told me it was the fault of my new Safari 4 install; but I didn't realize 
it actually was happening to others. I was wondering if you had the same 
problem. You, and Marta, have replied that you both do. Plus, you sent the 
Apple-Support_Discussions as examples. I appreciate all your trouble.

When you were trying to get your e-mail to me. I was probably in the midst of 
trying to straighten out more of the mess the AppleCare people left me. in. I 
hope and believe I am done now. It was more screwed up than I had first 
realized, and it took me many experiments to get all functions back.

Sincerely thankful,
Mike Watkins


On Mar 8, 2009, at 11:28 AM, Ed Wiser wrote:


Mike you sent me an email with a bellsouth account of 
[email protected]<mailto:[email protected]>

this bounces back as a not our user error.

My reply to your email which is about how Safari 4 has messed up saving your 
email to the desktop is:

 The link I sent with the reply was to show you others are having the problem. 
I too can not save an email to my desktop though I never do such a thing I 
tried it after you posted the question.
It is a well documented problem on Apples message-board.
I would uninstall Safari 4 if this is something you do all the time. I practice 
zero email box
so I try and deal with the emails straight away most of my emails are questions 
from students or mailing lists.

Apple - Support - Discussions - mail app won't save a message to .rtf 
...<http://discussions.apple.com/thread.jspa?threadID=1921873&tstart=0>Apple - 
Support - Discussions - Apparent BUG - Can't Save Emails 
...<http://discussions.apple.com/thread.jspa?messageID=9060670&%239060670>
Apple - Support - Discussions - Safari 4 Beta and impact on Mail. 
...<http://discussions.apple.com/thread.jspa?messageID=9092370&%239092370>Apple 
- Support - Discussions - Apple Mail and Safari 4 Beta 
...<http://discussions.apple.com/thread.jspa?messageID=9098806&%239098806>

Plus 7 other pages on Mail and Safari 4.

_______________________________________________
The next Louisville Computer Society meeting will
be March 24 at MacAuthority, 128 Breckinridge Lane.
Posting address: 
[email protected]<mailto:[email protected]>
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_______________________________________________
The next Louisville Computer Society meeting will
be March 24 at MacAuthority, 128 Breckinridge Lane. 
Posting address: [email protected]
Information: http://www.math.louisville.edu/mailman/listinfo/macgroup

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