Yikes, it looks like you snake bit..... I've never had any issue with the several PB G4s I've had. I've not had a MacBook Pro, but know folks that travel a lot with their MB Pro and haven't any problems with them. Maybe Apple should hire you as a tester!
John On Tue, Jun 30, 2009 at 11:03 AM, Rick Burnett <[email protected]> wrote: > Just as a followup, and number that I called for Customer Relations was > 800-767-2775. Different that the usual AppleCare number I call. But > really, their quality control has gone down, or I'm just unlucky. > > BUT, they have been good about replacing machines for me. This is my third > replacement from Apple. > A brief history of recent apple products and the services that I've had for > them (just off the top of my head): > > *iBook G4 - multiple logic board replacements/screen issues. Was replaced > free of charge for > *iBook G4 - no problems with this machine, gave it to the wife, and then > later her friend. Still in use as far as I know > *Powerbook G4 - multiple Battery/charging issues. Was replaces free of > charge for > *Black Macbook - heatsink replaced. random shutdowns. Screen abnormalities. > "Mooing" fans. (First machine to be damaged, came back from one repair with > a scratch in the top case) > *White Macbook - battery not recognized, bluetooth quit working. (Second > machines with repair damage. Worst of them all. Had a deep gouge around LCD > bezel and the palmrest was separated from the case on one side) > *Macbook Air - In repair now for a fan that made a grinding metal on metal > sound > *Unibody Macbook Pro - the machine in question that is being replaced. > > > Sheesh, if the software, OS and customer support wasn't so good, I'd have to > rethink my choice in computer manufacturer. > > Although I have learned that tier one AppleCare support is a total waste of > time... > > > On Jun 30, 2009, at 10:45 AM, Marta Edie wrote: > > I also experienced so much trouble with my MBp, - it is sad. Even my old > Titanium is more reliable, just so slow. And who wants to be frustrated > all the time, even if the service is great. The labor alone, to put > everything on a new machine in case they give you one! What trouble! But i > will keep that address Ed put down -- in case! > *Marta* > > > > > On Jun 30, 2009, at 10:38 am, Ed Wiser wrote: > > Great customer service. [email protected] works wonders on problems like > this. > Qa on a larger number of machines now will yield a high failure rate. > Just look at the Sales that Apple has been posting since going to Intel. > > > > _______________________________________________ > MacGroup mailing list > [email protected] > http://www.math.louisville.edu/mailman/listinfo/macgroup > > > > _______________________________________________ > MacGroup mailing list > [email protected] > http://www.math.louisville.edu/mailman/listinfo/macgroup > > > > > _______________________________________________ > MacGroup mailing list > [email protected] > http://www.math.louisville.edu/mailman/listinfo/macgroup > > -- U-2 & SR-71 web page http://www.blackbirds.net Those who would sacrifice Liberty for Security deserve neither -Benjamin Franklin Blog: http://johnsstone.tumblr.com/
_______________________________________________ MacGroup mailing list [email protected] http://www.math.louisville.edu/mailman/listinfo/macgroup
