Hi,

Thanks for the advice.  I zapped the PRAM, inserted the hardware test DVD, 
powered off, and powered on while holding the D key.  The iMac booted from the 
DVD and allowed me to start the hardware test.

First, I did the short (3-minute) test and it reported all was fine.  It must 
not test much...

Then I tried the long test, which said it might take an hour.  The iMac froze 
during the test!  What does that mean?  The progress bar got about 20% across 
and the time has been stuck on 10 minutes, 43 seconds for the last 20 minutes.

Does a freeze during the hardware test suggest more than the hard drive being 
bad, or might it still just be the hard drive?

Thanks,

Gregg

On Oct 30, 2011, at 7:29 PM, Macs R We wrote:

> On Oct 30, 2011, at 3:16 PM, Gregg Dinse wrote:
> 
>> Does anyone out there know the proper command for running the Apple hardware 
>> diagnostic DVD program from single user mode?  I googled, but could not find 
>> anything.  Thanks,
> 
> You don't run it from single user mode.  You run it from the DVD, either by 
> holding down D at boot, or holding down option and choosing the hardware 
> test.  (You said iMac, so I know it's not an optical-less machine.)
> 
> Unless you have had physical ejection problems with your optical drive 
> before, don't worry about getting discs stuck in it.  Hold down the mouse key 
> or trackpad key directly after you hear the boot chime.  This will eject the 
> disc.  This is a firmware "reflex" and does not require a working OS.
> 
> If you want to get rid of the "memory" of having a firmware update ready to 
> load (though I'm not sure there really is such a thing), just zap the PRAM.
> 
> My analysis would be that your drive is roached, and things being written to 
> it aren't writing properly.  I suspect a simple drive replacement will cure 
> all your problems.  Hope you are well backed up.
> 
> -- 
>  Macs R We -- Personal Macintosh Service and Support
>    in the Wickenburg and far Northwest Valley Areas.
>                            http://macsrwe.com

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