Thanks for the procedure. I take it that resets PRAM. Will throw it over the 
wall and see what happens!

-Carl


> On Dec 27, 2017, at 9:28 AM, @lbutlr <[email protected]> wrote:
> 
> On 27 Dec 2017, at 09:19, Carl Hoefs <[email protected]> wrote:
>> Is the following a known problem with older iMacs running Sierra? 
> 
> Not specifically, no.
> 
>> A (not-so-very-computer-savvy) friend writes:
>> 
>> "… Now the iMac won't wake-up with a mouse click in the morning. ...  I get 
>> a grey screen and then the computer restarts.  After it restarts, it takes 
>> forever to find the magic mouse.  Once up and running, it is OK until the 
>> next morning. …”
> 
> Does this happen from sleep? Is it possible the machine is not restarting, 
> but it waking up from hibernation mode? How old a machine is this?
> 
>> Sounds like a hardware (mobo) problem to me. Time to get a new iMac?
> 
> It's *always* time to get a new mac!
> 
> But seriously, not necessarily. The usual things to try apply:
> 
> 0. Is all the software up-to-date and patched?
> 
> 1. Shut down the computer and unplug it from power for at least 30 sections.
> 
> 2. Reboot with the shift key down, login with the shift key down. Reboot.
> 
> Then, if the problem persists, 
> 
> 4a. [create a new user if there isn't a second account] 
> 
> 4b. Restart and login to another user account and see if the problem 
> continues.
> 
> Still problems?
> 
> 5. Try to run a speed test on the disk. You can do this manually if you're 
> CLI literate, or there are some free utilities like Blackmagic's Disk Speed 
> Test. If the disk is super slow, it is probably failing. Backup and replace 
> it, or get an external to boot from.
> 
> 6. Reinstall the OS. This is pretty much a last hail-mark 
> swing-for-the-fences.
> 
> -- 
> No Sigs. Blame Apple.
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