I’ve tried the D-boot diagnostics thing, and it’s never worked for me. Maybe other people have more luck with it, but for me it just goes on forever and never reports anything.
Seeing as how my friend is "not-so-very-computer-savvy", I think at this point he’ll be best served by going with a new machine as opposed to continually futzing with his current system. I can kinda read between the lines that he wants an excuse to get a new computer anyway, so I’ll just let it go at that... Thanks for all the hints and tips! It’s been quite educational. -Carl > On Dec 28, 2017, at 1:11 PM, Matt Penna <[email protected]> wrote: > > If there's a lingering and longstanding question about malware, you could try > backing the system up and then wiping it out totally—including deletion of > all the partitions—just to see if the problem persists after a totally clean > install with no files or other applications on the machine. That could help > nail down if it's a hardware problem. > > Has he run diagnostics on the machine, himself? Hold the D key at startup and > it should start the hardware test routine. > > On Thu, Dec 28, 2017 at 12:25 PM, Carl Hoefs <[email protected] > <mailto:[email protected]>> wrote: > Here’s the update: > > "OK, I have reset the System Management Controller and the PRAM. Just > changed the magic mouse batteries last Saturday. Still had the grey screen > and loss of mouse connection when the iMac woke up this morning. I've had > issues with this iMac ever since I got that secd security bug and Mac Grabber > virus over a year ago. Genius Bar doesn't know if the issue is hardware or > software, and say there’s a $100 part I could “try” swapping out. No thanks. > The Mac is 4+ years old. I've read 4-5 is average. Time to get something > new...” > > Any last suggestions? > -Carl > > _______________________________________________ > MacOSX-talk mailing list > [email protected] <mailto:[email protected]> > http://www.omnigroup.com/mailman/listinfo/macosx-talk > <http://www.omnigroup.com/mailman/listinfo/macosx-talk> >
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