Actually, Jonathan, for me anyway, I can braille as fast as I want to on my 
Braille Edge 40. That didn't use to be the case, but it sure is these days. 
When I had a Focus 40, I could braille on it real fast. I can also braille as 
fast as I want on the iPhone with my Braille Edge 40. It's the Focus 14 for me 
that is my problem child. 

Regards, 
Gigi 

On May 13, 2014, at 10:18 AM, Jonathan Mosen <[email protected]> wrote:

> Hi Gigi, I'll see if I can reproduce your speed issue, there's certainly an 
> issue with all Braille displays and Brailling too slowly on Apple devices, 
> but I'll try and see if there's anything Focus 14 Blue specific with 
> Brailling too fast. But again, this will be a driver issue. It's not an issue 
> with the display itself and on the iPhone and in Windows I can go at a very 
> good speed. So this will be something, if it exists, that Apple will need to 
> address. Apple has all the driver specs but FS will help in whatever way they 
> can if needed.
> I'll also see if an appropriate person at FS can reach out to Apple to say 
> there's been this feedback. Certainly on iPhone, the Focus line is one of the 
> most reliable displays of the bunch in terms of pairing, so it would be good 
> to see that experience replicated with Mac.
> 
> On 13/05/2014, at 10:38 pm, Eugenia Firth <[email protected]> wrote:
> 
>> Hi Jonathan
>> When I say horrible, I guess I need to be more specific. It has to do with 
>> writing on the display with the keyboard. The timing of the keys is off 
>> somehowh if you write the letter T, for example, dots to three maybe 
>> recognized first and then dots 45 may be recognized later. . If that is, you 
>> Braille too fast. If I Braille slow enough, that is, real slow, I can get my 
>> computer to recognize what I'm imputting. It is better in computer Braille.
>> 
>> I can read on the display just fine.  However, I got it so that I could 
>> write on its keyboard. And that is the very thing I'm having trouble with.
>> 
>> I have a 2011 MacBook Pro with 8 GB of memory because I got it updated. Can 
>> you think of a setting in voiceover that I could change that would make this 
>> better? I am pretty sure that it is not my unit because a representative of 
>> Crystal vision went to the Apple Store and tried to pair his focus 14 with 
>> one of their computers. It didn't work.
>> Regards,
>> Gigi
>> 
>> Sent from my iPhone
>> 
>> On May 13, 2014, at 3:53 AM, Kawal Gucukoglu <[email protected]> wrote:
>> 
>>> At the moment my display does not work on the Mac via blue tooth and my i 
>>> Mac is a 2012 model late! That's OK about my gender Jonnathan! I love this 
>>> display so much that got another for work through the Government!
>>> 
>>> On 13 May 2014, at 02:59 am, Jonathan Mosen <[email protected]> wrote:
>>> 
>>>> Hi Gigi. I am replying to you by Brailling into my Focus 14 Blue, 
>>>> connected to a Macbook Air mid-2013 running Mavericks. Apple not only have 
>>>> the drivers, they also include them in iOS.
>>>> When you say the display is horrible in USB, there are no specifics I can 
>>>> respond to I'm afraid. People who can help really need you to tell them 
>>>> what specifically you consider horrible, what you're doing, what results 
>>>> you are hoping for and what results you get. And obviously I'm very keen 
>>>> to be helpful because you're right, any Braille display is an investment 
>>>> that should last you a long time.
>>>> I can only tell you that drivers exist and are functioning for many people 
>>>> but not for some others. I'm not at all minimising your frustration but 
>>>> that is why I attempted to explain the relationship between a Braille 
>>>> display and the screen reader developer in my previous message.
>>>> Apple Braille can be quite quirky, and that's the case with any display. 
>>>> But if it's not working at all, then that's something Freedom Scientific 
>>>> is always happy to help any screen reader developer work on if they need 
>>>> help. The fact that the Focus family is working, and working well for many 
>>>> customers, is testimony to the fact that Apple not only have the drivers 
>>>> but the documentation to have written the drivers.
>>>> Oh, and to Kawl, very sorry for getting your gender wrong. Major oops. :).
>>>> 
>>>> Jonathan
>>>> On 13/05/2014, at 1:40 pm, Eugenia Firth <[email protected]> wrote:
>>>> 
>>>>> Hi Jonathan
>>>>> Okay, but the only problem is that Apple says that freedom scientific has 
>>>>> to turn in driver information to them I was told that my focus 14 could 
>>>>> run on any computer. It will not pair with a Mac, and I know that this is 
>>>>> just not like him Braille display that's the problem because another 
>>>>> focus 14 will not pair with other Macintosh computers. The other thing 
>>>>> is, mine  is horrible even in USB mode. This display is so bad even in 
>>>>> USB mode that it's almost unusable.
>>>>> 
>>>>> I am sure that you can agree, I hope, that Braille displays are too 
>>>>> expensive not to stay working once you get one. This situation is making 
>>>>> me a little nervous about the long-term use of this display because how 
>>>>> do I know that, even if it is fixed for now, it won't become unfixed down 
>>>>> the road. These displays absolutely must work for a reasonable length of 
>>>>> time for it to be worth it for us to pay the kind of money that we pay.
>>>>> Regards,
>>>>> Gigi 
>>>>> 
>>>>> Sent from my iPhone
>>>>> 
>>>>> On May 12, 2014, at 6:12 PM, Jonathan Mosen <[email protected]> wrote:
>>>>> 
>>>>>> Hi Gigi and all, I'd like to try and set some expectations regarding 
>>>>>> what customers should expect from what companies when it comes to 
>>>>>> Braille displays.
>>>>>> Kawl wrote to me a few days ago, and once we got past some terminology, 
>>>>>> I established what he wanted was the ability to install Focus Blue 
>>>>>> firmware updates via the Mac.
>>>>>> Freedom Scientific presently doesn't produce any Mac software, but I 
>>>>>> agree that it's not unreasonable to hope that if you've brought some 
>>>>>> hardware to run on your Mac, you can upgrade it via that Mac. I can't 
>>>>>> give any commitments at this point but I do want you and the list to 
>>>>>> know that the request has been passed on and it is being taken 
>>>>>> seriously. Certainly firmware upgrades are the responsibility of the 
>>>>>> Braille display manufacturer, whoever that manufacturer is.
>>>>>> There is another issue, and that involves some displays apparently not 
>>>>>> working on certain variations of Mac. In this case, if the device is 
>>>>>> working properly in all other situations, this is most likely to be an 
>>>>>> issue for Apple to resolve. Any screen reader developer, in this case 
>>>>>> VoiceOver, writes their own drivers to interface with a Braille display. 
>>>>>> The only drivers Freedom Scientific write are for JAWS, which they also 
>>>>>> produce. From time to time, something may happen which breaks support 
>>>>>> for certain displays, and naturally this is highly frustrating for those 
>>>>>> affected.
>>>>>> I'm using the Focus 40 Blue regularly on a Mac with no issues. This 
>>>>>> doesn't help anyone who is having trouble, but it does suggest that the 
>>>>>> problem may be isolated to certain kinds of Mac, or even certain kinds 
>>>>>> of Mac produced at a certain time, so Apple Accessibility is your best 
>>>>>> bet for this. Like any tricky software issue, the more data Apple can 
>>>>>> get, I'm sure the more likely it will be that they can isolate and 
>>>>>> ultimately solve the problem.
>>>>>> I hope that's of some help.
>>>>>> Jonathan
>>>>>> On 12/05/2014, at 1:18 am, Eugenia Firth <[email protected]> wrote:
>>>>>> 
>>>>>>> Hi there '
>>>>>>> I hope it works, but I might point out that if you call Freedom 
>>>>>>> Scientific about your braille display like I did and you mention the 
>>>>>>> words Macintosh computer, you are immediately told to call Apple. They 
>>>>>>> won't even talk about it, no matter what your question is. I must say 
>>>>>>> they sort of panicked when I asked about that cd that comes with the 
>>>>>>> Focus 14. I didn't think it had a Mac installer on it since Apple puts 
>>>>>>> those drives on our Macs, but I was hoping. I was told immediately no 
>>>>>>> way should I put that cd in my Mac. They didn't know there was no way I 
>>>>>>> was going to do that unless it was marked for that or they told me to 
>>>>>>> do it. 
>>>>>>> 
>>>>>>> Regards, 
>>>>>>> Gigi 
>>>>>>> 
>>>>>>> On May 10, 2014, at 9:38 AM, Kawal Gucukoglu <[email protected]> wrote:
>>>>>>> 
>>>>>>>> I have written to Apple and to somebody who works in Freedom 
>>>>>>>> scientific to see whether or not we can have firmware drivers as Mac 
>>>>>>>> installers. Hopefully, we will get some results from that soon.
>>>>>>>> 
>>>>>>>>> On 10 May 2014, at 08:59 am, Annie Skov Nielsen 
>>>>>>>>> <[email protected]> wrote:
>>>>>>>>> 
>>>>>>>>> Hi Kawal.
>>>>>>>>> 
>>>>>>>>> It is good to write to apple. It maybe requires a cooperation between 
>>>>>>>>> apple and freedom scientiffic to get it to work again.
>>>>>>>>> 
>>>>>>>>> Best regards Annie.
>>>>>>>>>> Den 09/05/2014 kl. 22.41 skrev Kawal Gucukoglu <[email protected]>:
>>>>>>>>>> 
>>>>>>>>>> I have written to Apple access ability or is it the other way round! 
>>>>>>>>>> To discuss with Freedom scientific. Hopefully, I will have a 
>>>>>>>>>> response soon, and will share it with you all. I have also written 
>>>>>>>>>> an email to Jonathan Mosen to ask him to encourage freedom 
>>>>>>>>>> scientific to put Mac installers of their products on their website.
>>>>>>>>>> 
>>>>>>>>>>> On 9 May 2014, at 09:19 pm, Annie Skov Nielsen 
>>>>>>>>>>> <[email protected]> wrote:
>>>>>>>>>>> 
>>>>>>>>>>> Hi Kawal.
>>>>>>>>>>> 
>>>>>>>>>>> I have 2 macs here, on the older mac it works on this mac from 2011 
>>>>>>>>>>> it will not load the driver as you said. I can not figure out 
>>>>>>>>>>> what's going wrong.
>>>>>>>>>>> 
>>>>>>>>>>> Best regards Annie.
>>>>>>>>>>>> Den 09/05/2014 kl. 21.05 skrev Kawal Gucukoglu <[email protected]>:
>>>>>>>>>>>> 
>>>>>>>>>>>> it has nothing to do with the model, as the driver is stalled on 
>>>>>>>>>>>> the bell display successfully. It is when you try and connect this 
>>>>>>>>>>>> displayed via Bluetooth with the Mac.
>>>>>>>>>>>> 
>>>>>>>>>>>>> On 9 May 2014, at 06:57 pm, Teresa Cochran <[email protected]> 
>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>> 
>>>>>>>>>>>>> This seems very strange. I've had a Focus 40 blue since 2010 and 
>>>>>>>>>>>>> it has updated perfectly. Is this possibly a difference between 
>>>>>>>>>>>>> older and newer models?
>>>>>>>>>>>>> 
>>>>>>>>>>>>> Teresa
>>>>>>>>>>>>> 
>>>>>>>>>>>>> Visualize whirled peas.
>>>>>>>>>>>>> 
>>>>>>>>>>>>>> On May 9, 2014, at 10:38 AM, Kawal Gucukoglu <[email protected]> 
>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>> 
>>>>>>>>>>>>>> Hello.
>>>>>>>>>>>>>> 
>>>>>>>>>>>>>> After updating the firmware on my Bluetooth Focus 40, it will 
>>>>>>>>>>>>>> not pair to the Mac via Bluetooth as it says Failed to load 
>>>>>>>>>>>>>> Driver.
>>>>>>>>>>>>>> 
>>>>>>>>>>>>>> Suppose I'll have to send an e-mail to Accessibility.
>>>>>>>>>>>>>> 
>>>>>>>>>>>>>> Kawal.
>>>>>>>>>>>>>> 
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