Thanks, that worked. I'm writing this from the computer and am quite relieved.

Thanks again for very valuable info.


Kristeen Hughes
[email protected]



On Oct 15, 2014, at 12:33 PM, Tim Kilburn <[email protected]> wrote:

> Hi,
> 
> Try holding down the FN key at the same time as you press the VO-f2-f2.
> 
> Later...
> 
> Tim Kilburn
> Fort McMurray, AB Canada
> 
> On Oct 15, 2014, at 10:07 AM, Kristeen Hughes <[email protected]> wrote:
> 
>> David,
>> Thank you for this information. I am on that screen right now. When I press 
>> video F2 all I get is a short dang. Does it make a difference that I am 
>> using a Bluetooth keyboard? Is there  any way out of this?
>> 
>> Kristeen Hughes
>> 
>>> On Oct 15, 2014, at 8:50 AM, David Griffith <[email protected]> wrote:
>>> 
>>> OK this is a well known problem and there is an easy way out.
>>> 
>>> 1. Bring up Window Chooser with VO F2 pressed twice.
>>> 2. Make sure you are on the sign in to App Store window.
>>> 3. Tab to the Apple ID field.
>>> You will probably get no feedbac but d not worry.
>>> 4. Hit VO command f5 to make sure you are focussed  on this field.
>>> 5. Do a virtual mouse click with shift VO and space bar.
>>> 6. You should now be focussed in a completely accessible window where you 
>>> can type in your ID and then tab to your password field and then tab to the 
>>> default button to sign into the App Store.
>>> It should be plain sailing from there.
>>> David Griffith
>>>> On 15/10/2014 13:08, Kristeen Hughes wrote:
>>>> Thank you for all of the helpful information. I did go into recovery mode 
>>>> and repair disk permissions. It took about 15 minutes. It did not help the 
>>>> problem. I then went into recovery mode and chose to reinstall the OS. I 
>>>> am now stuck at signing into the App Store. It has been on that screen 
>>>> since about 11:30 last night. is there anything I can do to get past that 
>>>> screen?
>>>> 
>>>> Kristeen Hughes
>>>> 
>>>>> On Oct 14, 2014, at 10:40 PM, Eileen Misrahi <[email protected]> 
>>>>> wrote:
>>>>> 
>>>>> Hi Tim,
>>>>> 
>>>>> Gee!!! Why didn't I think of that solution? Thanks for posting this. I do 
>>>>> know that I needed to use the FN key to access some of the VO speech 
>>>>> output. I'm still learning so much after a year of owning my MacBook Air. 
>>>>> It's amazing that there are so many solutions or just one if you think 
>>>>> out of the box. I know with time that I'll add more items to my bag of 
>>>>> tricks when I need to troubleshoot. For now, I'll leave it up to the 
>>>>> awesome experts on the list. Thanks again for the keystroke.
>>>>> 
>>>>> Best,
>>>>> Eileen
>>>>> 
>>>>> Sent from my iPhone
>>>>> 
>>>>>> On Oct 14, 2014, at 5:02 PM, Tim Kilburn <[email protected]> wrote:
>>>>>> 
>>>>>> Hi,
>>>>>> 
>>>>>> Concerning the raising of the volume in Recovery mode, you can often 
>>>>>> press VO-cmd-left three times then VO-cmd-up a few times and the volume 
>>>>>> will increase.  This is a normal VO command that can be used most of the 
>>>>>> time.  The VO-cmd-left/right moves you through the Rate, Voice, 
>>>>>> Intonation, Volume and Pitch and the VO-cmd-up/down changes those levels 
>>>>>> on the fly.
>>>>>> 
>>>>>> Later...
>>>>>> 
>>>>>> Tim Kilburn
>>>>>> Fort McMurray, AB Canada
>>>>>> 
>>>>>>> On Oct 14, 2014, at 5:48 PM, Eileen Misrahi <[email protected]> 
>>>>>>> wrote:
>>>>>>> 
>>>>>>> Hello,
>>>>>>> 
>>>>>>> I can really feel your frustrations. Fortunately, my MacBook Air was an 
>>>>>>> easy fix at the Apple Store today. One thing I want to add, when 
>>>>>>> booting up into recovery or other dianostic modes on the computer, 
>>>>>>> voiceover can be access with the command-F5. The voice is not Alex, but 
>>>>>>> some other boyish voice, but at least there is accessibility to the 
>>>>>>> information. The volume is low and it can't be increased. Just letting 
>>>>>>> you know about this pointer. HTH. Good luck and you may need to contact 
>>>>>>> Apple Care.
>>>>>>> 
>>>>>>> Best,
>>>>>>> Eileen
>>>>>>> 
>>>>>>> Sent from my iPhone
>>>>>>> 
>>>>>>>> On Oct 14, 2014, at 4:37 PM, Rachel Feinberg <[email protected]> 
>>>>>>>> wrote:
>>>>>>>> 
>>>>>>>> Hi Kristeen,
>>>>>>>> 
>>>>>>>> I don't know if this is accessible, but in looking up keyboard 
>>>>>>>> shortcuts for starting up a Mac if something's not working properly, 
>>>>>>>> you can try holding down D at start up. It will start the apple 
>>>>>>>> hardware test, which may tell you something about your drives if they 
>>>>>>>> are connected.
>>>>>>>> Rachel.
>>>>>>>>> On Oct 14, 2014, at 4:03 PM, Kristeen Hughes <[email protected]> 
>>>>>>>>> wrote:
>>>>>>>>> 
>>>>>>>>> Earlier today I noticed that my computer could not see my two 
>>>>>>>>> external drives which were connected via USB. I decided a reboot was 
>>>>>>>>> in order, since most of the time this fixes that type of an issue. 
>>>>>>>>> There was no voice over when the computer restarted. I was unable to 
>>>>>>>>> tell whether the computer booted all the way or not because of having 
>>>>>>>>> no speech. I tried rebooting several more times, but the result was 
>>>>>>>>> still the same.I disconnected all peripherals, and was able to boot 
>>>>>>>>> into recovery mode. I went into disk utilities and repaired the disk. 
>>>>>>>>> There seemed to be no problem with the disc. The computer will still 
>>>>>>>>> not reboot.
>>>>>>>>> 
>>>>>>>>> Is there anything else I can try in recovery mode? Is there any other 
>>>>>>>>> way I can reboot the computer that will give me other diagnostic 
>>>>>>>>> tools? Thank you for any help anyone can provide.
>>>>>>>>> 
>>>>>>>>> Kristeen Hughes
>>>>>>>>> 
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