Hi,

Glad we were able to help.

Later...

Tim Kilburn
Fort McMurray, AB Canada

On Oct 15, 2014, at 5:21 PM, Kristeen Hughes <[email protected]> wrote:

> Thanks, that worked. I'm writing this from the computer and am quite relieved.
> 
> Thanks again for very valuable info.
> 
> 
> Kristeen Hughes
> [email protected]
> 
> 
> 
> On Oct 15, 2014, at 12:33 PM, Tim Kilburn <[email protected]> wrote:
> 
>> Hi,
>> 
>> Try holding down the FN key at the same time as you press the VO-f2-f2.
>> 
>> Later...
>> 
>> Tim Kilburn
>> Fort McMurray, AB Canada
>> 
>> On Oct 15, 2014, at 10:07 AM, Kristeen Hughes <[email protected]> wrote:
>> 
>>> David,
>>> Thank you for this information. I am on that screen right now. When I press 
>>> video F2 all I get is a short dang. Does it make a difference that I am 
>>> using a Bluetooth keyboard? Is there  any way out of this?
>>> 
>>> Kristeen Hughes
>>> 
>>>> On Oct 15, 2014, at 8:50 AM, David Griffith <[email protected]> wrote:
>>>> 
>>>> OK this is a well known problem and there is an easy way out.
>>>> 
>>>> 1. Bring up Window Chooser with VO F2 pressed twice.
>>>> 2. Make sure you are on the sign in to App Store window.
>>>> 3. Tab to the Apple ID field.
>>>> You will probably get no feedbac but d not worry.
>>>> 4. Hit VO command f5 to make sure you are focussed  on this field.
>>>> 5. Do a virtual mouse click with shift VO and space bar.
>>>> 6. You should now be focussed in a completely accessible window where you 
>>>> can type in your ID and then tab to your password field and then tab to 
>>>> the default button to sign into the App Store.
>>>> It should be plain sailing from there.
>>>> David Griffith
>>>>> On 15/10/2014 13:08, Kristeen Hughes wrote:
>>>>> Thank you for all of the helpful information. I did go into recovery mode 
>>>>> and repair disk permissions. It took about 15 minutes. It did not help 
>>>>> the problem. I then went into recovery mode and chose to reinstall the 
>>>>> OS. I am now stuck at signing into the App Store. It has been on that 
>>>>> screen since about 11:30 last night. is there anything I can do to get 
>>>>> past that screen?
>>>>> 
>>>>> Kristeen Hughes
>>>>> 
>>>>>> On Oct 14, 2014, at 10:40 PM, Eileen Misrahi <[email protected]> 
>>>>>> wrote:
>>>>>> 
>>>>>> Hi Tim,
>>>>>> 
>>>>>> Gee!!! Why didn't I think of that solution? Thanks for posting this. I 
>>>>>> do know that I needed to use the FN key to access some of the VO speech 
>>>>>> output. I'm still learning so much after a year of owning my MacBook 
>>>>>> Air. It's amazing that there are so many solutions or just one if you 
>>>>>> think out of the box. I know with time that I'll add more items to my 
>>>>>> bag of tricks when I need to troubleshoot. For now, I'll leave it up to 
>>>>>> the awesome experts on the list. Thanks again for the keystroke.
>>>>>> 
>>>>>> Best,
>>>>>> Eileen
>>>>>> 
>>>>>> Sent from my iPhone
>>>>>> 
>>>>>>> On Oct 14, 2014, at 5:02 PM, Tim Kilburn <[email protected]> wrote:
>>>>>>> 
>>>>>>> Hi,
>>>>>>> 
>>>>>>> Concerning the raising of the volume in Recovery mode, you can often 
>>>>>>> press VO-cmd-left three times then VO-cmd-up a few times and the volume 
>>>>>>> will increase.  This is a normal VO command that can be used most of 
>>>>>>> the time.  The VO-cmd-left/right moves you through the Rate, Voice, 
>>>>>>> Intonation, Volume and Pitch and the VO-cmd-up/down changes those 
>>>>>>> levels on the fly.
>>>>>>> 
>>>>>>> Later...
>>>>>>> 
>>>>>>> Tim Kilburn
>>>>>>> Fort McMurray, AB Canada
>>>>>>> 
>>>>>>>> On Oct 14, 2014, at 5:48 PM, Eileen Misrahi <[email protected]> 
>>>>>>>> wrote:
>>>>>>>> 
>>>>>>>> Hello,
>>>>>>>> 
>>>>>>>> I can really feel your frustrations. Fortunately, my MacBook Air was 
>>>>>>>> an easy fix at the Apple Store today. One thing I want to add, when 
>>>>>>>> booting up into recovery or other dianostic modes on the computer, 
>>>>>>>> voiceover can be access with the command-F5. The voice is not Alex, 
>>>>>>>> but some other boyish voice, but at least there is accessibility to 
>>>>>>>> the information. The volume is low and it can't be increased. Just 
>>>>>>>> letting you know about this pointer. HTH. Good luck and you may need 
>>>>>>>> to contact Apple Care.
>>>>>>>> 
>>>>>>>> Best,
>>>>>>>> Eileen
>>>>>>>> 
>>>>>>>> Sent from my iPhone
>>>>>>>> 
>>>>>>>>> On Oct 14, 2014, at 4:37 PM, Rachel Feinberg <[email protected]> 
>>>>>>>>> wrote:
>>>>>>>>> 
>>>>>>>>> Hi Kristeen,
>>>>>>>>> 
>>>>>>>>> I don't know if this is accessible, but in looking up keyboard 
>>>>>>>>> shortcuts for starting up a Mac if something's not working properly, 
>>>>>>>>> you can try holding down D at start up. It will start the apple 
>>>>>>>>> hardware test, which may tell you something about your drives if they 
>>>>>>>>> are connected.
>>>>>>>>> Rachel.
>>>>>>>>>> On Oct 14, 2014, at 4:03 PM, Kristeen Hughes <[email protected]> 
>>>>>>>>>> wrote:
>>>>>>>>>> 
>>>>>>>>>> Earlier today I noticed that my computer could not see my two 
>>>>>>>>>> external drives which were connected via USB. I decided a reboot was 
>>>>>>>>>> in order, since most of the time this fixes that type of an issue. 
>>>>>>>>>> There was no voice over when the computer restarted. I was unable to 
>>>>>>>>>> tell whether the computer booted all the way or not because of 
>>>>>>>>>> having no speech. I tried rebooting several more times, but the 
>>>>>>>>>> result was still the same.I disconnected all peripherals, and was 
>>>>>>>>>> able to boot into recovery mode. I went into disk utilities and 
>>>>>>>>>> repaired the disk. There seemed to be no problem with the disc. The 
>>>>>>>>>> computer will still not reboot.
>>>>>>>>>> 
>>>>>>>>>> Is there anything else I can try in recovery mode? Is there any 
>>>>>>>>>> other way I can reboot the computer that will give me other 
>>>>>>>>>> diagnostic tools? Thank you for any help anyone can provide.
>>>>>>>>>> 
>>>>>>>>>> Kristeen Hughes
>>>>>>>>>> 
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