Why don't you update via iTunes in the first instance. While I have no problems 
updating over wifi, some people do or just prefer to update via iTunes as their 
screen reader will announce everything from start to finish.
> On 20 Jan 2015, at 02:24, Jessica Moss <[email protected]> wrote:
> 
> I recently tried to update to IOS 8.1.2, which I tried to do over wifi, only 
> for it to do this crazy thing where the progress bar got stuck, just kept 
> saying "in progress," and my phone became unusable.  Then when I tried 
> connecting to itunes and tried to finish the update there, it not only 
> refused to do the update, but gave me an error message when I tried to 
> restore as well, so in the end I had a messed up phone that I could do 
> nothing with and had to get it replaced.  I've had some people tell me that 
> they tried to update and it crashed their phones as well, and some tell me 
> they had no problem with it, so was wondering what you all thought, sense my 
> new phone only came with 7.something or other, and I miss some of the 
> features 8.0 has.
> 
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