Hi there
My first phone was and iPhone 4, and I have never had the incidents that you 
talk about with updates. I've had to restore my phone a couple times since 
2011,but it never became useless. I wonder if it was just something wrong with 
that phone to make that happen. Since the iPhone has iOS 7 on it, is it a used 
phone? If so, what type? I ask because I have a friend that had a for S iPhone, 
and she updated to Iowa State. When she did that her phone became extremely 
slow.
Gigi

Sent from my iPhone

> On Jan 20, 2015, at 7:21 AM, Jessica Moss <[email protected]> wrote:
> 
> I've done both at times and never had a problem with either/or, so that 
> really made me wonder what happened the last time, especially considering the 
> fact that we'd just gotten a new router that's made things go a lot faster.
>> On Jan 20, 2015, at 3:19 AM, christopher hallsworth 
>> <[email protected]> wrote:
>> 
>> Why don't you update via iTunes in the first instance. While I have no 
>> problems updating over wifi, some people do or just prefer to update via 
>> iTunes as their screen reader will announce everything from start to finish.
>>> On 20 Jan 2015, at 02:24, Jessica Moss <[email protected]> wrote:
>>> 
>>> I recently tried to update to IOS 8.1.2, which I tried to do over wifi, 
>>> only for it to do this crazy thing where the progress bar got stuck, just 
>>> kept saying "in progress," and my phone became unusable.  Then when I tried 
>>> connecting to itunes and tried to finish the update there, it not only 
>>> refused to do the update, but gave me an error message when I tried to 
>>> restore as well, so in the end I had a messed up phone that I could do 
>>> nothing with and had to get it replaced.  I've had some people tell me that 
>>> they tried to update and it crashed their phones as well, and some tell me 
>>> they had no problem with it, so was wondering what you all thought, sense 
>>> my new phone only came with 7.something or other, and I miss some of the 
>>> features 8.0 has.
>>> 
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