It hasn't done that on my new one, sense I haven't been brave enough to update 
it yet; that's the reason I'm posting this thread.  That happened on my old one 
I got through Sprint, which was why I had to get it replaced, so not sure if 
Sprint sells refurbished models or not.
On Jan 20, 2015, at 4:40 PM, Eugenia Firth <[email protected]> wrote:

> Hi there
> All I can say is that since I have never had such a weird problem, I think I 
> would call Apple back about this, especially since you bought it directly. 
> This sounds really weird.
> Gigi
> 
> Sent from my iPhone
> 
>> On Jan 20, 2015, at 1:23 PM, Jessica Moss <[email protected]> wrote:
>> 
>> The first one I tried to update was an IPhone 5C I got from a sprint store, 
>> which also for some reason, came with IOS7, and have no idea if it was a new 
>> or refurbished phone.  I wouldn't think Sprint, or any other carrier would 
>> sell refurbished IPhones, but could be wrong.
>> The replacement one I got is an unlocked model I bought straight from Apple, 
>> that they told me would come up-to-date, but I checked it, and it said IOS 
>> 7.0, not exactly sure which release though.
>>> On Jan 20, 2015, at 8:36 AM, Eugenia Firth <[email protected]> wrote:
>>> 
>>> Hi there
>>> My first phone was and iPhone 4, and I have never had the incidents that 
>>> you talk about with updates. I've had to restore my phone a couple times 
>>> since 2011,but it never became useless. I wonder if it was just something 
>>> wrong with that phone to make that happen. Since the iPhone has iOS 7 on 
>>> it, is it a used phone? If so, what type? I ask because I have a friend 
>>> that had a for S iPhone, and she updated to Iowa State. When she did that 
>>> her phone became extremely slow.
>>> Gigi
>>> 
>>> Sent from my iPhone
>>> 
>>>> On Jan 20, 2015, at 7:21 AM, Jessica Moss <[email protected]> 
>>>> wrote:
>>>> 
>>>> I've done both at times and never had a problem with either/or, so that 
>>>> really made me wonder what happened the last time, especially considering 
>>>> the fact that we'd just gotten a new router that's made things go a lot 
>>>> faster.
>>>>> On Jan 20, 2015, at 3:19 AM, christopher hallsworth 
>>>>> <[email protected]> wrote:
>>>>> 
>>>>> Why don't you update via iTunes in the first instance. While I have no 
>>>>> problems updating over wifi, some people do or just prefer to update via 
>>>>> iTunes as their screen reader will announce everything from start to 
>>>>> finish.
>>>>>> On 20 Jan 2015, at 02:24, Jessica Moss <[email protected]> wrote:
>>>>>> 
>>>>>> I recently tried to update to IOS 8.1.2, which I tried to do over wifi, 
>>>>>> only for it to do this crazy thing where the progress bar got stuck, 
>>>>>> just kept saying "in progress," and my phone became unusable.  Then when 
>>>>>> I tried connecting to itunes and tried to finish the update there, it 
>>>>>> not only refused to do the update, but gave me an error message when I 
>>>>>> tried to restore as well, so in the end I had a messed up phone that I 
>>>>>> could do nothing with and had to get it replaced.  I've had some people 
>>>>>> tell me that they tried to update and it crashed their phones as well, 
>>>>>> and some tell me they had no problem with it, so was wondering what you 
>>>>>> all thought, sense my new phone only came with 7.something or other, and 
>>>>>> I miss some of the features 8.0 has.
>>>>>> 
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