Not necessarily. You'd think so, yes, but I've seen things like this happen before without a clean install. Heck! Just look at the disaster I had when I tried a few weeks ago to update Yosemite to El Capitan. God what a nightmare that was!
I don't normally do clean installs when upgrading, but in this particular case, I've gotta say, it really did help. Chris. ----- Original Message ----- From: Devin Prater To: [email protected] Sent: Wednesday, October 14, 2015 5:18 PM Subject: Re: VO going haywire with El Capitan But doesn't installing a new version of an OS basically wipe the old one clean, then install the new one, just leaving the settings and all? Sent from my iPhone On Oct 14, 2015, at 11:59 AM, Scott Granados <[email protected]> wrote: +1, very well said and I totally agree. This is almost always the best way to go. On Oct 14, 2015, at 12:46 PM, Anne Robertson <[email protected]> wrote: Hello Eileen, I expect a heap of criticism for what I’m about to say. I always recommend installing a new OS from a USB key and wiping the hard drive before doing the installation. You can then restore your data and settings from a Time Machine backup. I’m so tired of seeing unpredictable behaviour when people just do an upgrade on top of the existing OS. My husband is currently on a long phone call with a client who tried to install El Capitán on top of Yosemite, and her machine will no longer boot. Once the machine is in a bad way, the best thing to do is a clean install from a USB key and not copy everything from Time Machine, but reconfigure the machine from scratch and only copy back your data from Time Machine. Cheers, Anne On 14 Oct 2015, at 18:05, Eileen Scrivani <[email protected]> wrote: Traci, On Sunday, I called Apple tech support with what I thought would be a simple question and fix to problems I experienced while using IBooks.I did the upgrade to El Cap from Yosemite. Apple tech shared viewing my computer and observed the behavior. I literally spent about 3 hours on the phone with them. The exact problem you describe with VO just stop working – no sound – kept happening across the board. I kept having to use command F5 to turn it back on (I never turned it off to begin with). Finally the tech rep suggested restoring the install of El Capitan. The system would not even allow me to restore/reinstall the software. Bottom line is I have an appointment set up on Friday morning to bring the Mac book into them and let them work on it in the Apple store. I’m very disgusted with the computer at this point. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
