+1, very well said and I totally agree. This is almost always the best way to go.
> On Oct 14, 2015, at 12:46 PM, Anne Robertson <[email protected]> wrote: > > Hello Eileen, > > I expect a heap of criticism for what I’m about to say. > I always recommend installing a new OS from a USB key and wiping the hard > drive before doing the installation. You can then restore your data and > settings from a Time Machine backup. > I’m so tired of seeing unpredictable behaviour when people just do an upgrade > on top of the existing OS. > My husband is currently on a long phone call with a client who tried to > install El Capitán on top of Yosemite, and her machine will no longer boot. > > Once the machine is in a bad way, the best thing to do is a clean install > from a USB key and not copy everything from Time Machine, but reconfigure the > machine from scratch and only copy back your data from Time Machine. > > Cheers, > > Anne > > >> On 14 Oct 2015, at 18:05, Eileen Scrivani <[email protected] >> <mailto:[email protected]>> wrote: >> >> Traci, >> >> On Sunday, I called Apple tech support with what I thought would be a simple >> question and fix to problems I experienced while using IBooks.I did the >> upgrade to El Cap from Yosemite. >> >> Apple tech shared viewing my computer and observed the behavior. I >> literally spent about 3 hours on the phone with them. The exact problem you >> describe with VO just stop working – no sound – kept happening across the >> board. I kept having to use command F5 to turn it back on (I never turned >> it off to begin with). Finally the tech rep suggested restoring the install >> of El Capitan. The system would not even allow me to restore/reinstall the >> software. Bottom line is I have an appointment set up on Friday morning to >> bring the Mac book into them and let them work on it in the Apple store. >> I’m very disgusted with the computer at this point. >> > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To post to this group, send email to [email protected] > <mailto:[email protected]>. > Visit this group at http://groups.google.com/group/macvisionaries > <http://groups.google.com/group/macvisionaries>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
