Joseph,

I'm not where I can get at a phone to call you right now, but you have my 
number.  Please don't publish it on list, but you're more than welcome to give 
it to that guy.  Permission is granted.

Chris.

  ----- Original Message ----- 
  From: joseph hudson 
  To: macvisionaries@googlegroups.com 
  Sent: Thursday, January 07, 2016 4:27 PM
  Subject: Re: Question about Learning Alley L A Book Manager


  Chris, I'm not sure if I'll be able to but I will definitely give it a try 
NCE if I guy name by the name of Rich Lambert still works the school for the 
blind and see if they have tried using Learning ally on the Mac. He might be 
able to assist you as he is the technologist for a local school for the blind 
here in Texas. As he Is very Mac savvy. I knows about learning ally. Email me, 
or/call me if you are interested.

  Joseph Hudson
  Email
  jhud7...@gmail.com
  I device support
  Telephone
  2543007667
  Skype
  joseph.hudson89 facebook
  https://www.facebook.com/joseph.hudson.9404
  Twitter
  https://twitter.com/josephhudson89 


  FaceTime/iMessage
  jhud7...@yahoo.com


    On Jan 7, 2016, at 1:20 PM, Christopher-Mark Gilland 
<clgillan...@gmail.com> wrote:


    Guys,

    I just renewed my Learning Alley membership, as I've not been current now 
for quite some time, probably since 2011.  A lot seems to have changed since 
then.

    I see that they have a mac version of the Learning alley Book Manager.  I 
know it's not necessary for downloading books, but if I want to play them on my 
mac, I'll need it, no doubt, being the books are incrypted.

    After installing the book manager, and launching it, I get a message saying 
I need to go into System Preferences, and then tab down to the checkbox to 
enable access for assistive devices within Universal Access.  Well, obviously, 
there is no such thing in El Capitan as Universal Access.  Yeah, under System 
prefs, there is the accessibility payne, but even under there, none of the 
categories within the table give you the option to allow access to assistive 
devices.  I definitely do see 3 buttons in that message given by the Book 
Manager.  I have an option to continue anyway, to quit, or of corse, to open 
System Prefs, which does absolutely no good in this case.

    If I elect to continue anyway, then I'm given to items on the  screen of 
which both just say unknown, and interacting with them does entirely nothing.  
I can't even access About window to tell you all what version of the manager is 
running.  Again, I just get two unknowns.  I don't honestly even think the 
About window is even popping up, period.

    Yes, this is the most recent version of the software.  It has to be, as I 
just downloaded it from the Learning Alley web site this morning.

    Suffice it to say, if L A can't get their crap together more than this, I'm 
probably gonna cancel my membership.  When I called their support, they were 
incredibly unhelpful.  They told me they had no user guide for the mac client, 
which I later after looking myself found out wasn't true.  The pdf for the 
guide however is only images, with no text.  Therefore, I'd have to find a way 
to O C R the blasted thing.

    When I called and asked to speak to someone who was in tech support that 
could help me with the mac side of things, they not only said they were doing 
away with the mac software eventually, but that they had no one on staff at all 
either in office or not who knew Voiceover, and for that mind, not only this, 
but they'd never even heard of Voiceover and didn't even know it existed.  
Finally, after some research, the lady I spoke with came back on the line and 
goes, OK, sir.  You're running OSX 10.5 Leopard, right?  I'm like, uh... Not? 
freaking, hardly!  Try El Capitan 10.11.2!  She's like, oh, I didn't realize 
they'd come out with something so much newer.

    Needless to say, I'm not even slightly! impressed.

    I'd be incredibly curious if anyone of you all have gotten the manager to 
work, and if not, then how the hell are you playing your books on the mac, or 
do you simply not.  Yeah, I have both my IPhone, and my Nexus 6, and both on 
the Apple side of things with Voiceover, as well as on the Android side with 
Talkback, things in both cases seem to work quite well, but it would be nice to 
not always have to rely on a mobile device just to listen to things.  Ya know?  
Yeah, I also do have my Bard Enhanced NLS player, but again, I might not always 
want to rely on that thing.

    Suggestions, aside from the obvious of screaming at the top of my lungs?

    Chris.


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