Mark,

I’ve been riding with Uber for a number of years now, and I’m eligible for what 
they call “Priority support”. They’ve been extremely good with me when I’ve 
reported other issues, so this morning I sent them a contact form and described 
the issue about no longer being able to read ETA info with Voiceover. I’ll 
report back when I hear from them, so no need to try going over to your Uber 
center now unless it’s on your way to or from somewhere.

Pete

> On Oct 16, 2019, at 9:50 PM, M. Taylor <[email protected]> wrote:
> 
> Hello Pete,
> 
> Thank you for the great info.
> 
> So, I have asked 4 people today, in the Los Angeles area, none of whom use 
> VoiceOver, but who do use Uber, to attempt to schedule a ride in advance.  
> None of them could locate the button you mentioned in your post.
> 
> We can all see the various ride options but nowhere is there a schedule in 
> advance button.
> 
> All of us are using iOS 13.x 2 people on iPhone 11s and 2 on iPhone X and of 
> course me and my beloved 8 Plus.  
> 
> There is an Uber ride center not far from here.  Perhaps I'll stop by there 
> in the next day or so and talk to someone.  
> 
> While I have no problem believing that my particular app is corrupted or 
> something, I find it much more difficult to think that 4 others in this area 
> are having the same issue.
> 
> Mark
> 
> -----Original Message-----
> From: [email protected] 
> [mailto:[email protected]] On Behalf Of Pete De Vasto
> Sent: Wednesday, October 16, 2019 11:26 AM
> To: [email protected]
> Subject: Re: A Question to VoiceOver Uber Riders
> 
> I have iOS 13.1.2 on an iPhone 7, and I just used Uber a few days ago as 
> well. You’re right, for whatever reason, you can’t use VO to get to the ETA 
> info any longer. What does happen, however, is that when the info is updated, 
> I do hear VO say, like ETA 5 minutes, then ETA 4 minutes, etc. Also, and it’s 
> not too convenient I know, they send an alert when your driver is 1 minute 
> away, and another when the driver arrives.
> 
> As for scheduling a ride in advance, the way it works is that you type in 
> your destination address first, then get to the ride selection screen where 
> you decide if you want Uber X, XL, etc. You can then tap on the Schedule a 
> Ride in Advance button, and the screen does change for you. If you swipe to 
> the right, you’ll run into a series of picker items, the first being the day 
> (Today by default), and if you swipe up on the picker item the day will 
> change. Swipe right, and you will get to select the hour, minutes, and AM or 
> PM. Keep swiping right after the AM/PM picker item, and you should hear a 
> cancel button, then the set pickup time button.
> 
> It works on my admittedly somewhat older iPhone 7, but hopefully this will 
> help you get going on yours.
> 
> Pete De Vasto
> 
>> On Oct 16, 2019, at 10:28 AM, M. Taylor <[email protected]> wrote:
>> 
>> Hello All,
>> 
>> The other day I scheduled an on-demand ride with Uber using iOS 13.x 
>> on my 8 Plus.
>> 
>> Try as I may, I could not get VoiceOver to read the estimated time of 
>> pick-up, even though it was clearly being updated on the screen.  For 
>> example, the display was saying 5 minutes away, 3 minutes, away, etc.
>> 
>> Question:  Am I missing something?  Can VoiceOver not read this area 
>> of the display?  If not, it is quite a shame.
>> 
>> Perhaps there is an Apple Watch complication that will update as the 
>> car gets closer to the pickup location?
>> 
>> Question 2:
>> Has anyone been able to schedule a ride, in advance, say 2 hours in 
>> the future, using the Uber app for iOS?
>> 
>> I have read, on the Uber website that this is a feature of the app 
>> but, try as I may, I cannot get the feature to display, either with or 
>> without
>> VoiceOver being enabled.    The only way, so far, that I can even see the
>> feature is to logon to the Uber website, itself; and I have no 
>> intention of using the website to schedule rides, if I can avoid it.
>> 
>> All replies greatly appreciated.
>> 
>> Mark
>> 
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