OK, Mark, I’m at a loss for words, because the Schedule in Advance button does 
appear in fact on my iPhone 7. And Uber support did get back to me about the 
ETA info, but all they could do was to have me check to be sure I had the 
latest update, then the usual troubleshooting steps like powering phone on/off, 
logging out/in, uninstall/reinstall the app. So I really don’t know what else 
to say, except that it very well might be that there is something quirky about 
how the app runs in the Los Angeles area, strange and weird as that sounds.

Pete De Vasto

> On Oct 18, 2019, at 6:46 PM, M. Taylor <[email protected]> wrote:
> 
> Hello Everyone,
> 
> Okay, today I opened the Uber app, using another person's account, on a 7 
> Plus with the latest version of both iOS and the Uber app and, just as with 
> my 8 Plus, there was not a schedule in advance button.  Even with VoiceOver 
> off, the option was not there.  Interestingly, the 7 Plus belongs to an Uber 
> driver.  
> 
> Mark
> 
> -----Original Message-----
> From: [email protected] 
> [mailto:[email protected]] On Behalf Of Pete De Vasto
> Sent: Thursday, October 17, 2019 2:24 PM
> To: [email protected]
> Subject: Re: A Question to VoiceOver Uber Riders
> 
> Hi Mark,
> 
> I’m wondering if, since apparently there have been so many changes under the 
> hood from iOS 12 to 13, it just might be worth your while to take the time to 
> uninstall and reinstall the Uber app.  I know that by uninstalling an app, 
> you do lose data, so if you did not want to try that without doing further 
> investigation I’d totally get that. Thing is,  it could very well be that if 
> you did remove and re-install the App things would get put back to where 
> they’re supposed to be because stuff has a funny way about realigning itself. 
> Oh yeah, and one other thing that I am positive you’ve already done but have 
> to ask, you did reboot your iPhone somewhere along the line recently, right?
> 
> Pete
> 
> P.S. Still nothing back from Uber yet, but they usually do get back to me 
> within a day or so.
> 
>> On Oct 17, 2019, at 11:57 AM, M. Taylor <[email protected]> wrote:
>> 
>> Hello Pete,
>> 
>> I just looked at my Uber screen again both with and without VoiceOver 
>> enabled.  And, at the bottom of the screen, there is only one button, the 
>> button to confirm the ride selection.
>> 
>> I will have access to an iPhone 7 plus, tomorrow.  I will check out the Uber 
>> app on it, at that time and report back.  
>> 
>> It may just be a matter of first uninstalling and then reinstalling the app 
>> but, as I said in my previous post in this thread, I am not the only one who 
>> cannot see the schedule button.
>> 
>> Thank you for your very detailed steps on how to locate the button, however.
>> 
>> Mark
>> 
>> -----Original Message-----
>> From: [email protected] 
>> [mailto:[email protected]] On Behalf Of Pete De Vasto
>> Sent: Thursday, October 17, 2019 7:36 AM
>> To: [email protected]
>> Subject: Re: A Question to VoiceOver Uber Riders
>> 
>> Hi Mark,
>> 
>> Glad the info was useful. I’m in the Portland, Oregon, area, but I’m having 
>> a hard time believing that there would be a different version of the Uber 
>> app for Portland, as opposed to Los Angeles. I took another look at the ride 
>> options screen, and on my iPhone 7 when you get to the ride selection screen 
>> where you decide among stuff like Uber X, XL, and all, there are two buttons 
>> at the very bottom of the screen. The one on the left says “confirm Uber X” 
>> or whatever option you chose, and in the lower right corner is the Schedule 
>> a Ride in Advance button. I’m sure you did this, but make sure you have a 
>> destination entered for your ride before you look for these buttons. Let me 
>> know how it goes.
>> 
>> Pete
>> 
>>> On Oct 16, 2019, at 9:50 PM, M. Taylor <[email protected]> wrote:
>>> 
>>> Hello Pete,
>>> 
>>> Thank you for the great info.
>>> 
>>> So, I have asked 4 people today, in the Los Angeles area, none of whom use 
>>> VoiceOver, but who do use Uber, to attempt to schedule a ride in advance.  
>>> None of them could locate the button you mentioned in your post.
>>> 
>>> We can all see the various ride options but nowhere is there a schedule in 
>>> advance button.
>>> 
>>> All of us are using iOS 13.x 2 people on iPhone 11s and 2 on iPhone X and 
>>> of course me and my beloved 8 Plus.  
>>> 
>>> There is an Uber ride center not far from here.  Perhaps I'll stop by there 
>>> in the next day or so and talk to someone.  
>>> 
>>> While I have no problem believing that my particular app is corrupted or 
>>> something, I find it much more difficult to think that 4 others in this 
>>> area are having the same issue.
>>> 
>>> Mark
>>> 
>>> -----Original Message-----
>>> From: [email protected] 
>>> [mailto:[email protected]] On Behalf Of Pete De Vasto
>>> Sent: Wednesday, October 16, 2019 11:26 AM
>>> To: [email protected]
>>> Subject: Re: A Question to VoiceOver Uber Riders
>>> 
>>> I have iOS 13.1.2 on an iPhone 7, and I just used Uber a few days ago as 
>>> well. You’re right, for whatever reason, you can’t use VO to get to the ETA 
>>> info any longer. What does happen, however, is that when the info is 
>>> updated, I do hear VO say, like ETA 5 minutes, then ETA 4 minutes, etc. 
>>> Also, and it’s not too convenient I know, they send an alert when your 
>>> driver is 1 minute away, and another when the driver arrives.
>>> 
>>> As for scheduling a ride in advance, the way it works is that you type in 
>>> your destination address first, then get to the ride selection screen where 
>>> you decide if you want Uber X, XL, etc. You can then tap on the Schedule a 
>>> Ride in Advance button, and the screen does change for you. If you swipe to 
>>> the right, you’ll run into a series of picker items, the first being the 
>>> day (Today by default), and if you swipe up on the picker item the day will 
>>> change. Swipe right, and you will get to select the hour, minutes, and AM 
>>> or PM. Keep swiping right after the AM/PM picker item, and you should hear 
>>> a cancel button, then the set pickup time button.
>>> 
>>> It works on my admittedly somewhat older iPhone 7, but hopefully this will 
>>> help you get going on yours.
>>> 
>>> Pete De Vasto
>>> 
>>>> On Oct 16, 2019, at 10:28 AM, M. Taylor <[email protected]> wrote:
>>>> 
>>>> Hello All,
>>>> 
>>>> The other day I scheduled an on-demand ride with Uber using iOS 13.x 
>>>> on my 8 Plus.
>>>> 
>>>> Try as I may, I could not get VoiceOver to read the estimated time 
>>>> of pick-up, even though it was clearly being updated on the screen.  
>>>> For example, the display was saying 5 minutes away, 3 minutes, away, etc.
>>>> 
>>>> Question:  Am I missing something?  Can VoiceOver not read this area 
>>>> of the display?  If not, it is quite a shame.
>>>> 
>>>> Perhaps there is an Apple Watch complication that will update as the 
>>>> car gets closer to the pickup location?
>>>> 
>>>> Question 2:
>>>> Has anyone been able to schedule a ride, in advance, say 2 hours in 
>>>> the future, using the Uber app for iOS?
>>>> 
>>>> I have read, on the Uber website that this is a feature of the app 
>>>> but, try as I may, I cannot get the feature to display, either with or 
>>>> without
>>>> VoiceOver being enabled.    The only way, so far, that I can even see the
>>>> feature is to logon to the Uber website, itself; and I have no 
>>>> intention of using the website to schedule rides, if I can avoid it.
>>>> 
>>>> All replies greatly appreciated.
>>>> 
>>>> Mark
>>>> 
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