Yes, my thoughts exactly. Taking it in to a real Apple store isn't outside the realm of possibility, but it's a great big 21.5" iMac, and since it's going on four-and-a-half years old, the shipping packaging is long gone. I'll give Apple a call in the a.m. and start trying to set something up to diagnose this problem. I can certainly start with one of the reports that gets generated when it happens, a copy of which I saved recently. If anyone wants to have a look at it, help yourself. <https://www.dropbox.com/s/ej6bl9jgbjs1nut/Report.rtf?dl=0>

On 1/18/2021 4:50 PM, 'Jason White' via MacVisionaries wrote:

On 18/1/21 4:27 pm, Steve Matzura wrote:
More bad news. Now, even after switching back to a wired mouse, the system did it again. I'm starting to think there's a real live hardware problem in there.

It's probably time to find a hardware testing utility. You may need to contact Apple for testing to be done.



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