Right. Thought that was kind of silly, but maybe all that hex will tell
someone something we mere users can't possibly decipher on our own.
I think before anything else gets done about this problem, I'm going to
downgrade back to Catalina from a Time Machine full backup made just
before the upgrade was applied. Sure wish it was accessible to do that.
Unfortunately, since there's no operating system yet on the
Command-R-at-start screen, I'll need some sighted assistance to choose
the TM backup to use. That won't be a problem though, just a
hindrance/annoyance.
On 1/19/2021 8:18 AM, Jonathan Cohn wrote:
I believe the crash file you sent said it was a 16 inch machine. Or
maybe that was the revision of iMac. In any case, unless one has the
source code, none of the information in that file is very useful.
It does tell you there are 9 threads and thread 7 (the eight thread )
crashed. But it doesn't even say what the process name was . Or was
this a kernel crash?
Best wishes,
Jonathan Cohn
On Jan 18, 2021, at 19:33, Steve Matzura <[email protected]
<mailto:[email protected]>> wrote:
Yes, my thoughts exactly. Taking it in to a real Apple store isn't
outside the realm of possibility, but it's a great big 21.5" iMac,
and since it's going on four-and-a-half years old, the shipping
packaging is long gone. I'll give Apple a call in the a.m. and start
trying to set something up to diagnose this problem. I can certainly
start with one of the reports that gets generated when it happens, a
copy of which I saved recently. If anyone wants to have a look at it,
help yourself.
<https://www.dropbox.com/s/ej6bl9jgbjs1nut/Report.rtf?dl=0>
On 1/18/2021 4:50 PM, 'Jason White' via MacVisionaries wrote:
On 18/1/21 4:27 pm, Steve Matzura wrote:
More bad news. Now, even after switching back to a wired mouse, the
system did it again. I'm starting to think there's a real live
hardware problem in there.
It's probably time to find a hardware testing utility. You may need
to contact Apple for testing to be done.
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