Hello Karen and others, First of all, I am so sorry, Karen, that you had such a demeaning and repulsive experience at the hands of anyone!
If I am reading messages correctly, I would probably have more success by using the native Uber app as opposed to BlindSquare, and that’s really too bad. I really like BlindSquare! With best wishes for a greagt weekend and gratitude, Mike > On 26.02.2021, at 21:27, Karen Lewellen <[email protected]> wrote: > > Which seems to underscore why as Janina pointed out Uber must establish a > baseline level of customer expectation for their service. > something included in the request process that, if driver ignores, clearly > indicates the driver is at fault here. > Speaking personally, as someone's whose first experience of rape was at the > hands of a cab driver, there is no way on earth I am using a service without > such a baseline. Ubber has a bit of a reputation for assaults in general, > and if they are not taking professional responsibility for this issue after > being informed, something must be done to require that responsibility be > taken. > Karen > > > > On Fri, 26 Feb 2021, Brad Snyder wrote: > >> There is no “best” way to deal with this issue. >> That said, using the Uber app is always the better option. >> Messaging the driver is hit or miss because many drivers never look for >> messages, and some put the minimum effort into customer service or just >> don’t get it. I’ve had drivers tell me it wasn’t their job to look for me, >> and refuse to do so. I have been told it was my responsibility to find them. >> When this happens, I always report the incident to Uber, which often results >> in a lot of back-and-forth communications via email or messaging, trying to >> explain the situation to a representative who is many time-zones away in >> some far away location. >> It can be very frustrating. >> >> - Brad - >> >> >> On Feb 26, 2021, at 09:56, <[email protected]> <[email protected]> >> wrote: >> >> Mike, >> >> I always let them know when the ride is booked via messaging. That being >> said I use the native app, never used the one for BlindSquare. Does that >> affiliation allow you to message drivers? >> >> I keep my messages very simple. I am blind and use a white cane. >> Or >> Look for man with white cane. >> >> Hope this helps. >> >> Vaughn >> >> -----Original Message----- >> From: [email protected] <[email protected]> On >> Behalf Of Michael Busboom >> Sent: Friday, February 26, 2021 4:01 AM >> To: 'Adrian Leong' via MacVisionaries <[email protected]> >> Subject: Apprising Uber drivers of blindness in advance of pick-up >> >> Hi. >> >> I use Uber quite frequently, mostly through the BlindSquare app. Since I >> live in a metropolitan area, there are frequently instances where lots of >> cars go by, and the driver, not knowing that I can’t see him/her, just sits >> there, waiting for a passenger to get in to the car. >> >> Is there a way, or perhaps a template that, as soon as my ride has been >> confirmed, to tell the driver that I can be recognized by my white cane? >> Calling the driver as soon as the ride is confirmed doesn’t work, since some >> of them speak neither German nor English. >> >> I am wondering if others have this problem and if so, how they address the >> issue. Would I be better off using the native Uber app instead of >> BlindSquare? >> >> With best regards, >> >> Mike >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >> [email protected] and your owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/macvisionaries/83127754-4364-4989-8C14-A5E1DB20C271%40gmail.com. >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >> [email protected] and your owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/macvisionaries/00e801d70c57%24ea6f26c0%24bf4d7440%24%40gmail.com. >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >> [email protected] and your owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/macvisionaries/45658CDF-07C3-4DDC-8E56-DC9BAD68B741%40swbell.net. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected] and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/C06D2A19-87CE-4F45-9B93-F4F8E04A1874%40gmail.com.
