Absolutely. Anyone on the list with an iPhone, iPad, or iPod Touch, please write to complain. It isn't write for Apple to not give us info about an app's accessibility, give us no way to evaluate that accessibility for ourselves, force us to buy the app in order to find out, and then deny us a refund if it isn't accessible. We should either be given a way to know how accessible an app is in advance, or be given the option of a refund if we find that an app isn't accessible after purchasing it.
Bryan -----Original Message----- From: macvisionaries@googlegroups.com [mailto:macvisionar...@googlegroups.com] On Behalf Of Cara Quinn Sent: Thursday, May 06, 2010 6:29 PM To: macvisionaries@googlegroups.com Subject: Re: Accessible iPhone/iPad apps and refunds Hi Bryan; I for one, agree with you whole-heartedly. I've actually been in touch with Apple about this in the past, and my contacts also felt it would be a good idea, however, as yet nothing has seemingly happened with it. I'd encourage you and anyone else interested to email accessibil...@apple.com with these concerns / suggestions. I know this sounds like a blow-off, but it really isn't! lol! I think more of us just need to be nicely and politely making these points heard, that's all, and that email addie is the best way I know, to do it. <smile> Anyway, I'd surely like this situation to improve as well. Thanks so much for posting!!!... SMiles, Cara :) --- View my Online Portfolio at: http://www.onemodelplace.com/CaraQuinn Follow me on Twitter! https://twitter.com/ModelCara On May 6, 2010, at 1:29 PM, Bryan Smart wrote: Hi. There are so many apps available. As we know, some are completely accessible, some are accessible with some workarounds, and some not at all. With free apps, this isn't a problem. You install them, check them out, and, if they aren't accessible, you can just delete them. With paid apps, though, the situation is different. There are some accessibility reviews of some apps, but only a fraction of what's available. Since hardly any of the apps offer demos, we must buy the app, and risk that the purchase will be wasted on an app that we can't even use. When the app only costs $0.99, like some iPhone apps, that isn't so bad, but iPad apps can cost $5, $10, and even more in some cases. I think that Apple should take some small steps to accommodate us. Not only is it a sorry situation when one of us purchases an app that we discover to be inaccessible, but, for some people, having a few such experiences will trim back on their willingness to push that buy button in the future. Pressing the buy button should not feel like a roll of the dice. I suggest: 1. The App Store should provide some way for people to rate the accessibility of an app. A 5 star system, similar to how apps are rated in general might be nice. 2. There should be some way that customers can optionally restrict the App Store to showing only accessible applications. If people would like to explore new apps, that's fine, but, if they just want to look at what is known to be accessible, they should have that option. 3. Customers should be able to receive refunds for apps that they can't use. Since the app store provides no indication of how accessible a program is, and there is usually no way to try the program first, we should be able to get a refund if we can't use our purchase. What do you all think? What can be done? I've purchased a few apps that are completely inaccessible. For example, I purchased Korg Electribe, a beat making program, for $10. Can't use it at all. Bryan -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
