I second the motion Olivia

Sent from the iPad I wish I had

On May 6, 2010, at 2:55 PM, olivia norman <[email protected]> wrote:

> I just wanted to second what Cara says here and agree.  This is also a 
> problem I have with some, not all, in the blindness community, and Cara's 
> thoughts are right on track! :)
> Olivia
> On May 6, 2010, at 7:41 PM, Cara Quinn wrote:
> 
>> To be fair here, I'm not trying to help rouse the troops as it were. I 
>> completely agree with you, but I'd really encourage people to simply voice 
>> these concerns in a polite and amicable way, rather than complaining. 
>> 
>> I say this, as (no offense to anyone in particular) in my opinion, the blind 
>> community just tends to over-react, and get ridiculously up-in-arms over 
>> everything much of the time, and rather than making this out to be a 
>> situation where Apple is somehow the bad guys, forcing us to pay for apps, 
>> or binding and preventing us from having a say as to an app's accessibility, 
>> I'd simply propose that this is merely a case of the majority of the market 
>> being sighted, and not enough of us voicing these concerns on a regular 
>> basis. 
>> 
>> So rather than a bunch of us flagrantly flying off the handle to the people 
>> at [email protected], I'd personally just rather see people carrying 
>> on an adult dialogue which can be constructive. Quite simply, the more of us 
>> that say something, the more of us that will be heard. Do we want to be 
>> heard as over-emotional unstable complainers, or as rational friendly adults 
>> trying to bring about positive changes?…  
>> 
>> I know you know what I mean, so I won't dwell on semantics. Thanks all for 
>> reading, and again, let's make our voices heard in the best way possible, K?…
>> 
>> Smiles,
>> 
>> Cara :)
>> ---
>> View my Online Portfolio at:
>> 
>> http://www.onemodelplace.com/CaraQuinn
>> 
>> Follow me on Twitter!
>> 
>> https://twitter.com/ModelCara
>> 
>> On May 6, 2010, at 3:39 PM, Bryan Smart wrote:
>> 
>> Absolutely.
>> 
>> Anyone on the list with an iPhone, iPad, or iPod Touch, please write to 
>> complain. It isn't write for Apple to not give us info about an app's 
>> accessibility, give us no way to evaluate that accessibility for ourselves, 
>> force us to buy the app in order to find out, and then deny us a refund if 
>> it isn't accessible. We should either be given a way to know how accessible 
>> an app is in advance, or be given the option of a refund if we find that an 
>> app isn't accessible after purchasing it.
>> 
>> Bryan
>> 
>> -----Original Message-----
>> From: [email protected] 
>> [mailto:[email protected]] On Behalf Of Cara Quinn
>> Sent: Thursday, May 06, 2010 6:29 PM
>> To: [email protected]
>> Subject: Re: Accessible iPhone/iPad apps and refunds
>> 
>> 
>> Hi Bryan;
>> 
>> I for one, agree with you whole-heartedly. I've actually been in touch with 
>> Apple about this in the past, and my contacts also felt it would be a good 
>> idea, however, as yet nothing has seemingly happened with it. 
>> 
>> I'd encourage you and anyone else interested to email 
>> [email protected] with these concerns / suggestions. 
>> 
>> I know this sounds like a blow-off, but it really isn't! lol! I think more 
>> of us just need to be nicely and politely making these points heard, that's 
>> all, and that email addie is the best way I know, to do it. <smile> 
>> 
>> Anyway, I'd surely like this situation to improve as well. Thanks so much 
>> for posting!!!...
>> 
>> SMiles,
>> 
>> Cara :)
>> ---
>> View my Online Portfolio at:
>> 
>> http://www.onemodelplace.com/CaraQuinn
>> 
>> Follow me on Twitter!
>> 
>> https://twitter.com/ModelCara
>> 
>> On May 6, 2010, at 1:29 PM, Bryan Smart wrote:
>> 
>> Hi.
>> 
>> There are so many apps available. As we know, some are completely 
>> accessible, some are accessible with some workarounds, and some not at all.
>> 
>> With free apps, this isn't a problem. You install them, check them out, and, 
>> if they aren't accessible, you can just delete them.
>> 
>> With paid apps, though, the situation is different. There are some 
>> accessibility reviews of some apps, but only a fraction of what's available. 
>> Since hardly any of the apps offer demos, we must buy the app, and risk that 
>> the purchase will be wasted on an app that we can't even use. When the app 
>> only costs $0.99, like some iPhone apps, that isn't so bad, but iPad apps 
>> can cost $5, $10, and even more in some cases.
>> 
>> I think that Apple should take some small steps to accommodate us. Not only 
>> is it a sorry situation when one of us purchases an app that we discover to 
>> be inaccessible, but, for some people, having a few such experiences will 
>> trim back on their willingness to push that buy button in the future. 
>> Pressing the buy button should not feel like a roll of the dice.
>> 
>> I suggest:
>> 
>> 1. The App Store should provide some way for people to rate the 
>> accessibility of an app. A 5 star system, similar to how apps are rated in 
>> general might be nice.
>> 
>> 2. There should be some way that customers can optionally restrict the App 
>> Store to showing only accessible applications. If people would like to 
>> explore new apps, that's fine, but, if they just want to look at what is 
>> known to be accessible, they should have that option.
>> 
>> 3. Customers should be able to receive refunds for apps that they can't use. 
>> Since the app store provides no indication of how accessible a program is, 
>> and there is usually no way to try the program first, we should be able to 
>> get a refund if we can't use our purchase.
>> 
>> What do you all think? What can be done? I've purchased a few apps that are 
>> completely inaccessible. For example, I purchased Korg Electribe, a beat 
>> making program, for $10. Can't use it at all.
>> 
>> Bryan
>> 
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