Try asking for the disability cue after you get a live, breathing person at apple
You can purchase our book "You Might Be A Moron" at our website www.giantdolphin.com at the "off the bookshelf" link as a PDF for $7.99 Aloha, Charlie On Feb 23, 2012, at 11:32 PM, Eric Oyen <[email protected]> wrote: > sounds like it is time to give the corporate offices a call. Apple is > normally a good company to deal with (or it was when steve jobs was around). > > one of the other things you can do is find the phone tech support line and > start asking for a supervisor. you start going up the chain far enough, you > will eventually get to someone that has authority to tell the bottom tier to > properly deal with you. > > -eric > > On Feb 23, 2012, at 3:31 PM, Bill Holton wrote: > >> My problem is that I am also having finder busy forever problems with a >> monitor connected. They had me reformat my Mini about 7 times and run scans >> and send data. They also convinced me to take a day off work and have my >> wife drive an hour each way to the Apple store to show them there. Haven't >> heard from them in about a month. Last several messages to the tech folks >> regarding my case number trying to find out what the status is have been >> ignored. >> >> >> -----Original Message----- >> From: [email protected] >> [mailto:[email protected]] On Behalf Of Steve Holmes >> Sent: Thursday, February 23, 2012 4:21 PM >> To: [email protected] >> Subject: Re: Found this from Apple on Minis >> >> Yeah and additionally, I learned on one of these lists that VO won't >> turn back on automaticdally at login time unless a monitor is >> connected. My communications with Apple support was all by phone but >> I did get a phone acknoledgement that their engineers were able to >> reproduce this problem and indicated that they would try and address >> it some time. It was after that time and when I installed dropbox >> that I ran into my lag "busy" problems. So I gave up on that whole >> mess and ordered a cheap monitor through our IBM employee discount >> system for $70. Then I don't have to wait around forever to see if >> Apple really addresses these issues. I just hope I can cdonnect that >> monitor to the little addapter that comes with the Mini. Oh, I bought >> my Mini in January; dunno the actual date the unit was built. >> >> On 2/21/12, John Panarese <[email protected]> wrote: >>> My model is a July 2011 as well and it had the problem. Again, I was >>> told the same thing by Apple, but documented my issues. I have a post on >> my >>> blog back from the summer that discusses what I discovered and how Chris's >>> suggested work around has worked successfully for me. >>> >>> Take Care >>> >>> John Panarese >>> [email protected] >>> >>> >>> >>> On Feb 21, 2012, at 11:35 AM, Bill Holton wrote: >>> >>>> No, this was what I got last July and why I went ahead and bought my >> mini. >>>> They still don't even acknowledge there's a problem. They say no one has >>>> reported it, I sent them many emails from folks on this list, and now >> they >>>> don't respond to my emails. >>>> >>>> >>>> -----Original Message----- >>>> From: [email protected] >>>> [mailto:[email protected]] On Behalf Of Chris Blouch >>>> Sent: Tuesday, February 21, 2012 11:27 AM >>>> To: [email protected] >>>> Subject: Re: Found this from Apple on Minis >>>> >>>> So I went ahead and emailed the apple accessibility folks if they could >>>> document when this was fixed so folks know if they need a monitor or >>>> not. My assumption is that they just got it wrong but, if they have it >>>> fixed, they need to say what models no longer need the display to >>>> function correctly. Maybe the latest video chipsets really do have it >>>> fixed, but I'm not holding my breath. >>>> >>>> CB >>>> >>>> On 2/21/12 11:12 AM, Ricardo Walker wrote: >>>>> And that is indeed the case. I think the Apple rep is just mistaken. >>>>> >>>>> Ricardo Walker >>>>> [email protected] >>>>> Twitter:@apple2thecore >>>>> www.appletothecore.info >>>>> >>>>> On Feb 21, 2012, at 11:09 AM, Alex Hall wrote: >>>>> >>>>>> That's odd, as I have heard from a lot of people on this list that you >>>>>> *do* need a monitor or you will have serious lag problems. >>>>>> >>>>>> On 2/21/12, Bill Holton<[email protected]> wrote: >>>>>>> This is the email from [email protected] that convinced me to >> buy >>>> a >>>>>>> Mini >>>>>>> >>>>>>> Hi, >>>>>>> >>>>>>> >>>>>>> >>>>>>> Thank you for your email. The current line of Mac minis available for >>>>>>> purchase is VO compatible without a monitor or additional adapters and >>>>>>> cables. >>>>>>> >>>>>>> >>>>>>> >>>>>>> Apple Accessibility >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Aug 3, 2011, at 1:52 PM, Bill Holton wrote: >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> Can I run a mini with voiceover without the unit being connected to a >>>>>>> monitor? >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>> Groups >>>>>>> "MacVisionaries" group. >>>>>>> To post to this group, send email to [email protected]. >>>>>>> To unsubscribe from this group, send email to >>>>>>> [email protected]. >>>>>>> For more options, visit this group at >>>>>>> http://groups.google.com/group/macvisionaries?hl=en. >>>>>>> >>>>>>> >>>>>> >>>>>> -- >>>>>> Have a great day, >>>>>> Alex (msg sent from GMail website) >>>>>> [email protected]; http://www.facebook.com/mehgcap >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups >>>> "MacVisionaries" group. >>>>>> To post to this group, send email to [email protected]. >>>>>> To unsubscribe from this group, send email to >>>> [email protected]. >>>>>> For more options, visit this group at >>>> http://groups.google.com/group/macvisionaries?hl=en. >>>>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To post to this group, send email to [email protected]. >>>> To unsubscribe from this group, send email to >>>> [email protected]. >>>> For more options, visit this group at >>>> http://groups.google.com/group/macvisionaries?hl=en. >>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To post to this group, send email to [email protected]. >>>> To unsubscribe from this group, send email to >>>> [email protected]. >>>> For more options, visit this group at >>>> http://groups.google.com/group/macvisionaries?hl=en. >>>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To post to this group, send email to [email protected]. >>> To unsubscribe from this group, send email to >>> [email protected]. >>> For more options, visit this group at >>> http://groups.google.com/group/macvisionaries?hl=en. >>> >>> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. >> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
