Hi Tim and others,
I contacted Google and got a call and a email. It was all the same
info that Tim all ready gave me. Sadly I still can't get the Google Drive back
up. I never get a new installation and never get to enter my credentials
again.
I tried the recent suggestions including turn off at log in and it is
acting the same way.
Thanks for tips and thoughts.
Eric Caron
On Aug 17, 2012, at 1:59 PM, Tim Kilburn <[email protected]> wrote:
> Hi,
>
> The Sign Out is in the Preferences but if it's dimmed, then you'll have
> issues. Maybe you should remove the Google Drive folder from your Home
> Directory, the folder itself. You shouldn't lose anything as it's all with
> Google anyway. I'm wondering if something is corrupt in the folder itself.
> You should also go into your System Prefs, in the Users & Groups pane, Login
> Items and remove Google Drive from the startup items. This will make it
> easier to troubleshoot as it won't always be trying to start on login. In
> this situation, when you open Google Drive from your Applications folder, it
> should be opening for the first time and maybe it'll ask for your credentials.
>
> Later...
>
> Tim Kilburn
> Fort McMurray, AB Canada
>
> On 2012-08-17, at 8:29 AM, Eric Caron <[email protected]> wrote:
>
>> Hi Tim,
>>
>> Thanks for this tip. I'll keep trying now that I know it is working
>> for you.
>>
>> I went to the extras menu for Google Drive and most of the options
>> including preferences are dimmed. I did press quit but that is not the same
>> as signing out. I'm not sure where to sign out and it has not asked me for
>> my credentials when signing in.
>>
>> Currently the folder is visible in my home directory, same level as Dropbox
>> and Desktop and Downloads.
>>
>> Any additional tips very much appreciated.
>>
>> Where do I sign out, for example?
>>
>> Eric Caron
>>
>>
>> On Aug 17, 2012, at 10:02 AM, Tim Kilburn <[email protected]> wrote:
>>
>>> Hi,
>>>
>>> Google Drive works perfectly for me under ML. That message is telling you
>>> that the Google Drive folder, which needs to be located in the root level
>>> of your Home Directory, is not where it's supposed to be. Try going in
>>> your Menu Extras, under Preferences and Signing out. Run Google Drive
>>> again from the Applications menu and see what happens.
>>>
>>> Later...
>>>
>>> Tim Kilburn
>>> Fort McMurray, AB Canada
>>>
>>> On 2012-08-17, at 7:23 AM, Eric Caron <[email protected]> wrote:
>>>
>>>>
>>>> Hello listers,
>>>>
>>>> If anyone out there is successfully using Google Drive with Mountain
>>>> Lion, I'd be interested in knowing. I have updated two macs and in both
>>>> cases I get the message in the subject of this email. "Error, Google Drive
>>>> folder is missing."
>>>>
>>>> I did have some trouble with Dropbox on one of the two machines and one
>>>> worked immediately. It took some time and lots of experimenting but I got
>>>> Dropbox working now on both machines.
>>>>
>>>> With Google Drive I've tried every trick I can think of and nothing has
>>>> worked.
>>>>
>>>> I have tried to find the latest version as at one point it said I was
>>>> using a out dated version and needed to get the new one. It didn't seem
>>>> to tell me where to get it though.
>>>>
>>>> So I found it with Google and then tried to install with no luck.
>>>>
>>>> I then tried increasingly drastic steps finally completely shutting down
>>>> and Deleting the app. I then deleted the folder from my Mac. I then
>>>> installed again and yes the same error message shows up in the Mountain
>>>> Lion Extra's menu.
>>>>
>>>> I'm hoping someone can at least confirm Google Drive works in Mountain
>>>> Lion and if possible give some tips as to how they got it working.
>>>>
>>>> Eric Caron
>>>>
>>>>
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>>>>
>>>
>>>
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>>
>>
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>
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