I have not had that serious of an issue, however,  I have had reason to use my 
apple care. I know without it I would have been paying money I could not afford 
to keep my mac running properly.

Pam Francis

On Dec 14, 2012, at 1:56 AM, Joseph Norton <[email protected]> wrote:

Hi all:

Well, I know Clark Howard doesn't like extended warranties, but, today, I just 
got my Mac Mini back from the repair center.

My 320GB hard-drive crashed--making the click of death, a few days ago.

I had purchased an AppleCare warranty for my Mac and they felt the repair would 
be covered.

So, I brought it to the local repair facility with my certificate in hand.

They took a look, and, I got a call from their tech saying the hard-drive had 
crashed (which I already knew), and they were ordering another one.

I got a call a couple days later, letting me know the machine was fixed.  
Initially, they wanted my discs to reinstall software, but, they found out they 
had a copy of Mountain Lion (which I purchased anyway) so they installed that.  
Not only had they reinstalled Mountain Lion, but, the new hard-drive I received 
was a 500GB hard-drive.  And, all at no charge.  Guess they don't ship as many 
320GB drives anymore.  I'm not complaining.

Here's hoping I get even more use out of this one.

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