I really like AppleCare for laptops as they get banged around a lot. For
phones and desktops not as much. Like most extended warranties they are
betting that you won't need any help so it's just profit. Most failures
I've had in desktops were hard drives since that's one of the few moving
parts left and usually they died long after the AppleCare would have run
out. Sure there will be an odd early failure every now and then but
mostly the desktop boxes just work. Likewise for mobile devices which
have no moving parts. All that said, I have had to use Applecare a few
times when my wife's laptop failed. Turned out the motherboard and a few
other things were bad. While it's annoying to have something break the
service was a great experience. We were just about to head to the inlaws
for a holiday and Apple went so far as to ship us a box the next day,
picked it back up the same day, fixed it the next day and shipped it to
the inlaws the day after that. So total time the laptop was out of our
hands was about 48 hours. Not sure how they could make it much better
than that.
CB
On 12/14/12 2:56 AM, Joseph Norton wrote:
Hi all:
Well, I know Clark Howard doesn't like extended warranties, but, today, I just
got my Mac Mini back from the repair center.
My 320GB hard-drive crashed--making the click of death, a few days ago.
I had purchased an AppleCare warranty for my Mac and they felt the repair would
be covered.
So, I brought it to the local repair facility with my certificate in hand.
They took a look, and, I got a call from their tech saying the hard-drive had
crashed (which I already knew), and they were ordering another one.
I got a call a couple days later, letting me know the machine was fixed.
Initially, they wanted my discs to reinstall software, but, they found out they
had a copy of Mountain Lion (which I purchased anyway) so they installed that.
Not only had they reinstalled Mountain Lion, but, the new hard-drive I received
was a 500GB hard-drive. And, all at no charge. Guess they don't ship as many
320GB drives anymore. I'm not complaining.
Here's hoping I get even more use out of this one.
--
¯\_(ツ)_/¯
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