It is stories like this that make me love Apple all that much more! Glad to
hear they were able to help you. Here's also hoping that Apple keeps up the
magnificent work!
Thank you kindly,
Christopher-Mark Gilland.
Founder of CLG Productions
----- Original Message -----
From: "Joseph Norton" <[email protected]>
To: <[email protected]>
Sent: Friday, December 14, 2012 2:56 AM
Subject: AppleCare paid for itself
Hi all:
Well, I know Clark Howard doesn't like extended warranties, but, today, I
just got my Mac Mini back from the repair center.
My 320GB hard-drive crashed--making the click of death, a few days ago.
I had purchased an AppleCare warranty for my Mac and they felt the repair
would be covered.
So, I brought it to the local repair facility with my certificate in hand.
They took a look, and, I got a call from their tech saying the hard-drive
had crashed (which I already knew), and they were ordering another one.
I got a call a couple days later, letting me know the machine was fixed.
Initially, they wanted my discs to reinstall software, but, they found out
they had a copy of Mountain Lion (which I purchased anyway) so they
installed that. Not only had they reinstalled Mountain Lion, but, the new
hard-drive I received was a 500GB hard-drive. And, all at no charge. Guess
they don't ship as many 320GB drives anymore. I'm not complaining.
Here's hoping I get even more use out of this one.
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