Hi there,
You would be far better taking advantage of the support technical and otherwise in person by apple if there is a store near you. As often as you desire, or $99 you can work one on one with someone. A wonderful option since it both supports the commitment Apple makes, and keeps those in their stores aware of VO.
Just an idea.
Karen

On Mon, 25 Mar 2013, anita wrote:

Hi List,
   I have access to Best Buy's Geek Squad tech support line that's open 24/7. 
Not sure if anyone else uses this option, and if so, are technicians  as 
knowledgable as this list? Would I be better off not going through their tech 
support, if they don't have sufficient training in VO?
   Thanks,
   Anita

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