Hi there
Besides if you get AppleCare for your Mac, and when I got mine I got an 
extension for two years, you can call that 877-204-3930 number if you have a 
problem. And they already know about voiceover. In case you don't know that is 
an Apple number. It is a number set up for blind and or deaf customers to call 
in for trouble. I've called it more than once and I can't say enough good 
things about it.
Regards,
Gigi

Sent from my iPhone

On Mar 25, 2013, at 10:36 AM, Chris Blouch <[email protected]> wrote:

> I have also been very pleased with AppleCare which is a non-free option to 
> purchase with a new machine. I had a MacBook that kept crashing and after 
> walking through all kinds of diagnostics with them over the phone they 
> fedexed me a box to ship it to them and had it back in roughly 48 hours with 
> a new motherboard installed. I've never used GeekSquad but with AppleCare I 
> didn't need to. BTW, that repaired laptop is still going strong six years 
> later.
> 
> CB
> 
> On 3/25/13 11:25 AM, Karen Lewellen wrote:
>> Hi there,
>> You would be far better taking advantage of the support technical and 
>> otherwise in person by apple if there is a store near you.
>> As often as you desire, or $99 you can work one on one with someone. A 
>> wonderful option since it both supports the commitment Apple makes, and 
>> keeps those in their stores aware of VO.
>> Just an idea.
>> Karen
>> 
>> On Mon, 25 Mar 2013, anita wrote:
>> 
>>> Hi List,
>>> I have access to Best Buy's Geek Squad tech support line that's open 24/7. 
>>> Not sure if anyone else uses this option, and if so, are technicians as 
>>> knowledgable as this list? Would I be better off not going through their 
>>> tech support, if they don't have sufficient training in VO?
>>> Thanks,
>>> Anita
>>> 
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