AppleCare is like the waranty for calling in to tech support, right? Or is
there a similar service to this, that has this tech support option? When
calling, do they need any info/numbers from my computer, to pull my info up?
Anita
----- Original Message -----
From: "Eugenia Firth" <[email protected]>
To: <[email protected]>
Sent: Monday, March 25, 2013 11:56 AM
Subject: Re: BestBuy Geek Squad.
Hi there
Besides if you get AppleCare for your Mac, and when I got mine I got an
extension for two years, you can call that 877-204-3930 number if you have a
problem. And they already know about voiceover. In case you don't know that
is an Apple number. It is a number set up for blind and or deaf customers to
call in for trouble. I've called it more than once and I can't say enough
good things about it.
Regards,
Gigi
Sent from my iPhone
On Mar 25, 2013, at 10:36 AM, Chris Blouch <[email protected]> wrote:
I have also been very pleased with AppleCare which is a non-free option to
purchase with a new machine. I had a MacBook that kept crashing and after
walking through all kinds of diagnostics with them over the phone they
fedexed me a box to ship it to them and had it back in roughly 48 hours
with a new motherboard installed. I've never used GeekSquad but with
AppleCare I didn't need to. BTW, that repaired laptop is still going
strong six years later.
CB
On 3/25/13 11:25 AM, Karen Lewellen wrote:
Hi there,
You would be far better taking advantage of the support technical and
otherwise in person by apple if there is a store near you.
As often as you desire, or $99 you can work one on one with someone. A
wonderful option since it both supports the commitment Apple makes, and
keeps those in their stores aware of VO.
Just an idea.
Karen
On Mon, 25 Mar 2013, anita wrote:
Hi List,
I have access to Best Buy's Geek Squad tech support line that's open
24/7. Not sure if anyone else uses this option, and if so, are
technicians as knowledgable as this list? Would I be better off not
going through their tech support, if they don't have sufficient training
in VO?
Thanks,
Anita
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