Hi,

Yup.

and in disk utility, when your on the drive, you can try pressing command shift 
M to try and mount it manually.

Ricardo Walker
[email protected]
Twitter:@apple2thecore
www.appletothecore.info

On Jun 1, 2013, at 12:55 PM, John Panarese <[email protected]> wrote:

>    When you are on the drive in disk utility, do a command-i for the Get Info 
> window.  See if there is any kind of error message showing.  If it is showing 
> up in disk utility, the Mac is seeing it.  However, it seems the volume is 
> not mounting.  You can, if possible, see if you can run a disk repair as well 
> from the First Aid tab.
> 
> 
> Take Care
> 
> John D. Panarese
> Director
> Mac for the Blind
> Tel, (631) 724-4479
> Email, [email protected]
> Website, http://www.macfortheblind.com
> 
> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION
> 
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> 
> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> 
> 
> 
> 
> On Jun 1, 2013, at 12:49 PM, Donna Goodin <[email protected]> wrote:
> 
>> And it's showing up in Disk utility.
>> Donna
>> On Jun 1, 2013, at 11:47 AM, Donna Goodin <[email protected]> wrote:
>> 
>>> Yeah, it's the drive I've always used for backups.
>>> Donna
>>> On Jun 1, 2013, at 11:46 AM, John Panarese <[email protected]> wrote:
>>> 
>>>> Look in disk utilities to see if it is listed in the table of disks.  Was 
>>>> this formatted before on the Mac?
>>>> 
>>>> 
>>>> Take Care
>>>> 
>>>> John D. Panarese
>>>> Director
>>>> Mac for the Blind
>>>> Tel, (631) 724-4479
>>>> Email, [email protected]
>>>> Website, http://www.macfortheblind.com
>>>> 
>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION
>>>> 
>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>>> 
>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>>> 
>>>> 
>>>> 
>>>> 
>>>> On Jun 1, 2013, at 12:41 PM, Donna Goodin <[email protected]> wrote:
>>>> 
>>>>> Hi all,
>>>>> 
>>>>> I just connected my portable drive to my MBA so I could back it up, and 
>>>>> the MBA doesn't seem to see it.  I hear the motor whirring on the drive, 
>>>>> so I know it's running.  Anyone know of anything I can do to troubleshoot 
>>>>> this?
>>>>> TIA,
>>>>> Donna
>>>>> 
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