That’s crazy.  Why they couldn’t just do it over the air is beyond me.  I 
had no problems here.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, [email protected]
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT




On Oct 18, 2013, at 3:42 PM, Brian Fischler <[email protected]> wrote:

> Hey John,
> 
> Back on the phone with AT&T. Not sure how this stuff always happens to me. 
> The first guy at AT&T claimed you need to open the iPhone to get to the SIM 
> card so the phone can be activated. I said to him, don't they list all that 
> info in the settings and he said no. I knew he was wrong. So I am now on the 
> phone with AT&T again and now I can make calls, but I can't receive them, and 
> they have no clue what is wrong, very bizarre. In the future I am definitely 
> going in store to buy the phone. Oh and did I mention when Apple shipped it 
> they left my apartment number off the shipping label so I had to go to UPS to 
> get the phone as they aren't allowed to make a correction to the address, and 
> yes, I looked at my original order placement and sure enough the apartment 
> number was there, total nightmare experience. 
> On Oct 18, 2013, at 3:23 PM, John Panarese <[email protected]> wrote:
> 
>>  I upgraded to a 5S on AT&T, but I bought the phone via the Apple Store app 
>> and just set it up when it got here.  My old phone became deactivated and my 
>> new one was activated without any problems.
>> 
>> 
>> Take Care
>> 
>> John D. Panarese
>> Director
>> Mac for the Blind
>> Tel, (631) 724-4479
>> Email, [email protected]
>> Website, http://www.macfortheblind.com
>> 
>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION
>> 
>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>> 
>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>> 
>> 
>> 
>> 
>> On Oct 18, 2013, at 2:25 PM, Brian Fischler <[email protected]> wrote:
>> 
>>> Hey all,
>>> 
>>> I must be the first voiceover user to ever order his phone online and call 
>>> AT&T to upgrade my iPhone. AT&T is telling me I need to come in to the 
>>> store so they can open the iPhone to see the SIM card number to activate my 
>>> number. What, I know this is wrong. Now I am no longer getting AT&T on my 
>>> old phone or new phone I did read them the IME number that you can get to 
>>> in general. Has anyone activated there new iPhone on AT&T? I'm thinking the 
>>> guy I spoke to was a moron. Thanks for your help.
>>> 
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