Hey John, I was calm with AT&T and though it took a couple of calls I finally got it working. So weird that their customer service reps are so clueless. At least my moron detecting skills are still good, as how the first customer rep was claiming that I needed to open the iPhone to get to the sim card blows my mind. On Oct 18, 2013, at 4:19 PM, John Panarese <[email protected]> wrote:
> That’s crazy. Why they couldn’t just do it over the air is beyond me. I > had no problems here. > > > Take Care > > John D. Panarese > Director > Mac for the Blind > Tel, (631) 724-4479 > Email, [email protected] > Website, http://www.macfortheblind.com > > APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION > > AUTHORIZED APPLE STORE BUSINESS AFFILIATE > > MAC and iOS VOICEOVER TRAINING AND SUPPORT > > > > > On Oct 18, 2013, at 3:42 PM, Brian Fischler <[email protected]> wrote: > >> Hey John, >> >> Back on the phone with AT&T. Not sure how this stuff always happens to me. >> The first guy at AT&T claimed you need to open the iPhone to get to the SIM >> card so the phone can be activated. I said to him, don't they list all that >> info in the settings and he said no. I knew he was wrong. So I am now on the >> phone with AT&T again and now I can make calls, but I can't receive them, >> and they have no clue what is wrong, very bizarre. In the future I am >> definitely going in store to buy the phone. Oh and did I mention when Apple >> shipped it they left my apartment number off the shipping label so I had to >> go to UPS to get the phone as they aren't allowed to make a correction to >> the address, and yes, I looked at my original order placement and sure >> enough the apartment number was there, total nightmare experience. >> On Oct 18, 2013, at 3:23 PM, John Panarese <[email protected]> wrote: >> >>> I upgraded to a 5S on AT&T, but I bought the phone via the Apple Store app >>> and just set it up when it got here. My old phone became deactivated and >>> my new one was activated without any problems. >>> >>> >>> Take Care >>> >>> John D. Panarese >>> Director >>> Mac for the Blind >>> Tel, (631) 724-4479 >>> Email, [email protected] >>> Website, http://www.macfortheblind.com >>> >>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION >>> >>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE >>> >>> MAC and iOS VOICEOVER TRAINING AND SUPPORT >>> >>> >>> >>> >>> On Oct 18, 2013, at 2:25 PM, Brian Fischler <[email protected]> wrote: >>> >>>> Hey all, >>>> >>>> I must be the first voiceover user to ever order his phone online and call >>>> AT&T to upgrade my iPhone. AT&T is telling me I need to come in to the >>>> store so they can open the iPhone to see the SIM card number to activate >>>> my number. What, I know this is wrong. Now I am no longer getting AT&T on >>>> my old phone or new phone I did read them the IME number that you can get >>>> to in general. Has anyone activated there new iPhone on AT&T? I'm thinking >>>> the guy I spoke to was a moron. Thanks for your help. >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to [email protected]. >>>> To post to this group, send email to [email protected]. >>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>> For more options, visit https://groups.google.com/groups/opt_out. >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/groups/opt_out. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/groups/opt_out. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/groups/opt_out.
