Hello Brian and all:

I am glad to hear that everything worked out in the end. it will make a good 
story to tell around the campfire :).

Yes, the old way of doing it is still pretty cool … show up at the store, talk 
to the nice people, smile at the person in line, box it up, take it home, turn 
it on and presto :).

Now you can tell the world what you have learned and what you found out with 
your new shiny iPhone. we will be listening :).

take good care and I wish you enough.

Patrick 
On Oct 18, 2013, at 5:46 PM, Brian Fischler <[email protected]> wrote:

> Hey Patrick, Thanks for sharing. Yup I went through almost the same thing you 
> did, but instead of having to chase down the UPS truck the geniuses at Apple 
> left my apartment number off the shipping label. How odd, the adapter I 
> ordered at the same time made it here and had the apartment number so I know 
> it wasn't my error. UPS was a nightmare to deal with and so was AT&T but 
> everything is up and working fine now. Moral of the story wait until the 
> store has them in stock in the future. Best,
> On Oct 18, 2013, at 4:55 PM, Patrick Neazer <[email protected]> wrote:
> 
>> Hello Brian and all:
>> 
>> Yes, going into the store has its advantages for me :). 
>> 
>> The one time I had my phone delivered I had to chase down the UPS truck. I 
>> missed him … had to call the local UPS office and they told me I would have 
>> to come and get it. however, the captain of that particular office reversed 
>> the customer service person's position and send the truck back out to me. 
>> hurray for UPS.
>> 
>> Then, it took about a day to get it working because they had trouble turning 
>> the new phone on and the old phone off.
>> 
>> Yup, since then have gone to the store and picked it up. smooth as silk.
>> 
>> Hopefully you get it working the way you want it soon.
>> 
>> Take good care and I wish you enough.
>> 
>> Patrick 
>> On Oct 18, 2013, at 2:42 PM, Brian Fischler <[email protected]> wrote:
>> 
>>> Hey John,
>>> 
>>> Back on the phone with AT&T. Not sure how this stuff always happens to me. 
>>> The first guy at AT&T claimed you need to open the iPhone to get to the SIM 
>>> card so the phone can be activated. I said to him, don't they list all that 
>>> info in the settings and he said no. I knew he was wrong. So I am now on 
>>> the phone with AT&T again and now I can make calls, but I can't receive 
>>> them, and they have no clue what is wrong, very bizarre. In the future I am 
>>> definitely going in store to buy the phone. Oh and did I mention when Apple 
>>> shipped it they left my apartment number off the shipping label so I had to 
>>> go to UPS to get the phone as they aren't allowed to make a correction to 
>>> the address, and yes, I looked at my original order placement and sure 
>>> enough the apartment number was there, total nightmare experience. 
>>> On Oct 18, 2013, at 3:23 PM, John Panarese <[email protected]> wrote:
>>> 
>>>> I upgraded to a 5S on AT&T, but I bought the phone via the Apple Store app 
>>>> and just set it up when it got here.  My old phone became deactivated and 
>>>> my new one was activated without any problems.
>>>> 
>>>> 
>>>> Take Care
>>>> 
>>>> John D. Panarese
>>>> Director
>>>> Mac for the Blind
>>>> Tel, (631) 724-4479
>>>> Email, [email protected]
>>>> Website, http://www.macfortheblind.com
>>>> 
>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX Mountain Lion and LION
>>>> 
>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>>> 
>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>>> 
>>>> 
>>>> 
>>>> 
>>>> On Oct 18, 2013, at 2:25 PM, Brian Fischler <[email protected]> wrote:
>>>> 
>>>>> Hey all,
>>>>> 
>>>>> I must be the first voiceover user to ever order his phone online and 
>>>>> call AT&T to upgrade my iPhone. AT&T is telling me I need to come in to 
>>>>> the store so they can open the iPhone to see the SIM card number to 
>>>>> activate my number. What, I know this is wrong. Now I am no longer 
>>>>> getting AT&T on my old phone or new phone I did read them the IME number 
>>>>> that you can get to in general. Has anyone activated there new iPhone on 
>>>>> AT&T? I'm thinking the guy I spoke to was a moron. Thanks for your help.
>>>>> 
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