Hi guys; Sorry to hear that you are having an issue. Can you try this for me:
1) Close Mailplane 2) In Finder navigate to /Users/<username>/Library/Application Support/Mailplane (Option click "GO" menu then click "Library") *If you are using Lion, you need to hold the 'option' key while clicking 'GO" to reveal the Library* 3) Move all files ending with the word .cookies to the Trash (do not remove any other file!) 4) Start Mailplane Please let me know if it helps the issue. Thanks a lot. *Jessica* Customer Support Ninja http://mailplaneapp.com/ On Sun, Jul 15, 2012 at 12:50 AM, Vincèn Pujol <[email protected]> wrote: > Hum same problem here with my google apps account since this morning :( > works perfect in Chrome but in Mailplane, it displays the yellow message at > top stating lost connection and that it's going to retry but it doesn't > reconnect :( I have three other accounts in Mailplane that works fine, I > have issue only on main account :( > > Vincèn > > Le samedi 14 juillet 2012 02:54:31 UTC+2, pokari a écrit : > >> Unfortunately I have tried the Resetting of my Email account but it does >> not seem to fix a thing. I use Mailplane to access 3 primary gmail >> accounts. 2 of them work great, but one of them does not work at all in >> this program anymore. Nothing works in this account, not even chat. I can >> log into this same account using a web browser and everything works just >> fine. >> >> Also when you view the different accounts in the sidebar, the one that >> does NOT work is 1) in bold 2) the option to Switch To and Sign out are >> greyed out and not able to be chosen 3) I cannot even delete the said >> account to try to just make it again. >> >> Thank you for your help! >> > -- > You received this message because you are subscribed to the Google Groups > "mailplaneapp" group. > To view this discussion on the web visit > https://groups.google.com/d/msg/mailplaneapp/-/HuRx1fvaieIJ. > > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/mailplaneapp?hl=en. > -- You received this message because you are subscribed to the Google Groups "mailplaneapp" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/mailplaneapp?hl=en.
