In my case with Mailplane 3 I did a rename of the complete folder to: /Users/<username>/Library/Application Support/Mailplane 3.old
So the app creates a new folder. Everything works again Thx for the tip ! On Tuesday, July 17, 2012 1:57:59 AM UTC+2, mailplanesupport wrote: > > Hi guys; > > Sorry to hear that you are having an issue. Can you try this for me: > > 1) Close Mailplane > 2) In Finder navigate to /Users/<username>/Library/Application > Support/Mailplane (Option click "GO" menu then click "Library") *If you are > using Lion, you need to hold the 'option' key while clicking 'GO" to reveal > the Library* > 3) Move all files ending with the word .cookies to the Trash (do not > remove any other file!) > 4) Start Mailplane > > Please let me know if it helps the issue. > > Thanks a lot. > > *Jessica* > Customer Support Ninja > http://mailplaneapp.com/ > > > On Sun, Jul 15, 2012 at 12:50 AM, Vincèn Pujol <[email protected]> wrote: > >> Hum same problem here with my google apps account since this morning :( >> works perfect in Chrome but in Mailplane, it displays the yellow message at >> top stating lost connection and that it's going to retry but it doesn't >> reconnect :( I have three other accounts in Mailplane that works fine, I >> have issue only on main account :( >> >> Vincèn >> >> Le samedi 14 juillet 2012 02:54:31 UTC+2, pokari a écrit : >> >>> Unfortunately I have tried the Resetting of my Email account but it does >>> not seem to fix a thing. I use Mailplane to access 3 primary gmail >>> accounts. 2 of them work great, but one of them does not work at all in >>> this program anymore. Nothing works in this account, not even chat. I can >>> log into this same account using a web browser and everything works just >>> fine. >>> >>> Also when you view the different accounts in the sidebar, the one that >>> does NOT work is 1) in bold 2) the option to Switch To and Sign out are >>> greyed out and not able to be chosen 3) I cannot even delete the said >>> account to try to just make it again. >>> >>> Thank you for your help! >>> >> -- >> You received this message because you are subscribed to the Google Groups >> "mailplaneapp" group. >> To view this discussion on the web visit >> https://groups.google.com/d/msg/mailplaneapp/-/HuRx1fvaieIJ. >> >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/mailplaneapp?hl=en. >> > > -- You received this message because you are subscribed to the Google Groups "mailplaneapp" group. To view this discussion on the web visit https://groups.google.com/d/msg/mailplaneapp/-/wTT_dvYb_yUJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/mailplaneapp?hl=en.
