Finally after multiple session resets, it looks to be back to normal :)

Thanks for help Jessica,

Vincèn

2012/7/17 Mailplane Support <[email protected]>

> Hi guys;
>
> Sorry to hear that you are having an issue.  Can you try this for me:
>
> 1) Close Mailplane
> 2) In Finder navigate to /Users/<username>/Library/Application
> Support/Mailplane (Option click "GO" menu then click "Library") *If you are
> using Lion, you need to hold the 'option' key while clicking 'GO" to reveal
> the Library*
> 3) Move all files ending with the word .cookies to the Trash (do not
> remove any other file!)
> 4) Start Mailplane
>
> Please let me know if it helps the issue.
>
> Thanks a lot.
>
> *Jessica*
> Customer Support Ninja
> http://mailplaneapp.com/
>
>
> On Sun, Jul 15, 2012 at 12:50 AM, Vincèn Pujol <[email protected]> wrote:
>
>> Hum same problem here with my google apps account since this morning :(
>> works perfect in Chrome but in Mailplane, it displays the yellow message at
>> top stating lost connection and that it's going to retry but it doesn't
>> reconnect :( I have three other accounts in Mailplane that works fine, I
>> have issue only on main account :(
>>
>> Vincèn
>>
>> Le samedi 14 juillet 2012 02:54:31 UTC+2, pokari a écrit :
>>
>>> Unfortunately I have tried the Resetting of my Email account but it does
>>> not seem to fix a thing. I use Mailplane to access 3 primary gmail
>>> accounts. 2 of them work great, but one of them does not work at all in
>>> this program anymore. Nothing works in this account, not even chat. I can
>>> log into this same account using a web browser and everything works just
>>> fine.
>>>
>>> Also when you view the different accounts in the sidebar, the one that
>>> does NOT work is 1) in bold 2) the option to Switch To and Sign out are
>>> greyed out and not able to be chosen 3) I cannot even delete the said
>>> account to try to just make it again.
>>>
>>> Thank you for your help!
>>>
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