Awesome, thanks for letting me know! So much easier to 'see' than to try to describe it! I've let the developer know and he'll look into it. If I have any more questions for you, I'll get back to you shortly.
Thanks again for the report, Robin! *Jessica* Customer Support Ninja http://mailplaneapp.com/ On Fri, May 3, 2013 at 11:51 AM, Robin Stark <[email protected]> wrote: > Ah, I see. If I do like you have done and check or uncheck Boomerang and > RI while I have a new message open, it works just fine. I wasn't doing it > that way. I was setting my preferences from the inbox view, and that's when > it doesn't work properly. > > After testing this again, for me, it only works when I create a new > message and then change settings. It does not work when I'm replying to a > message or when I'm setting it from the inbox view. In either of those two > cases right inbox disappears when I check off the boomerang, and I have to > wait till it returns on its own. > > Robin Stark > > > > On Thu, May 2, 2013 at 8:00 PM, Mailplane Support < > [email protected]> wrote: > >> Hi Robin; >> >> Here is a video from the developer. We cannot reproduce it. Do you do >> something differently? >> >> *Jessica* >> Customer Support Ninja >> http://mailplaneapp.com/ >> >> >> On Wed, May 1, 2013 at 9:08 AM, Robin Stark <[email protected]> wrote: >> >>> It does not help. There is definitely a correlation between unchecking >>> the Boomerang plug-in and the Right Inbox plug-in also being deactivated. >>> If I have Right Inbox (RI) and B (Boomerang) both checked, they both show >>> up fine. If I uncheck B, RI disappears, too. But, after a period of time, >>> it comes back on its own. So, yes, it does appear that it could be a timing >>> issue, but reloading, resetting, quitting, logging out, logging in — none >>> of these — will trigger RI to appear. It seems to just come back on its >>> own, and I don't know how long it generally takes, but it's more than just >>> a couple of minutes, probably at least 10 minutes. >>> >>> I've been doing this multiple times over the past few days. It happens >>> without fail. I don't normally go between B and RI, so the next time RI >>> comes back, I'm not messing with it anymore, but something is not right >>> here. >>> >>> There! RI just came back for me. Okay, so maybe 10 minutes? >>> >>> Thanks for your response. I don't know if you can recreate the problem >>> yourselves, but I'm okay with it now. As long as I have RI working, I'm not >>> worrying about B any longer. It's just odd that B affects the RI plug-in, >>> especially when people might be wanting to have them both on to compare, >>> and then when B gets turned off, RI disappears, too, it's weird. >>> >>> I've also been in contact with RI, and I will tell them the same thing. >>> >>> Thanks again. >>> >>> Robin Stark >>> >>> On Tue, Apr 30, 2013 at 7:54 PM, Mailplane Support < >>> [email protected]> wrote: >>> >>>> Hi Robin; >>>> >>>> Can you try to click View > Reload page and see if it helps? We think >>>> it may be a timing issue and this should help set it straight. >>>> >>>> Thanks a lot; >>>> >>>> Jessica >>>> >>>> On Mon, Apr 29, 2013 at 3:12 PM, Robin S <[email protected]> wrote: >>>> >>>>> Update: I reinstalled the Boomerang plugin so that I could send some >>>>> delayed emails, and after a little while (not sure how long) I noticed >>>>> that >>>>> the Right Inbox links were showing up in the emails again. So, I went back >>>>> in and uninstalled the Boomerang plugin, and bam: the Right Inbox was gone >>>>> again. Also, I had installed the Right Inbox plugin on another Gmail >>>>> account to see if it was the fact that my main account is a Google Apps >>>>> account, and it was working fine until I uninstalled the Boomerang plugin >>>>> in my OTHER account. Isn't this really weird? >>>>> >>>>> >>>>> On Monday, April 29, 2013 7:39:43 AM UTC-5, Robin S wrote: >>>>>> >>>>>> I have been using Right Inbox since Mailplane 3 came out. I recently >>>>>> upgraded to the paid version, and it was still working. Now, this >>>>>> morning, >>>>>> it's not even there. I have quit Mailplane, reset Gmail, unchecked Right >>>>>> Inbox, quit and reset again, rechecked, etc., but nothing works. >>>>> >>>>> -- >>>>> >>>>> -- >>> You received this message because you are subscribed to the Google >>> Groups "mailplaneapp" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/mailplaneapp?hl=en. >>> For more options, visit https://groups.google.com/groups/opt_out. >>> >>> >>> >> >> -- >> You received this message because you are subscribed to a topic in the >> Google Groups "mailplaneapp" group. >> To unsubscribe from this topic, visit >> https://groups.google.com/d/topic/mailplaneapp/TFiUdHfrNvs/unsubscribe?hl=en >> . >> To unsubscribe from this group and all its topics, send an email to >> [email protected]. >> >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/mailplaneapp?hl=en. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> >> > > -- > You received this message because you are subscribed to the Google Groups > "mailplaneapp" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/mailplaneapp?hl=en. > For more options, visit https://groups.google.com/groups/opt_out. > > > -- You received this message because you are subscribed to the Google Groups "mailplaneapp" group. 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