Hi Jay; No worries on replying to older threads! :)
I'm not 100% sure if it would make a difference if the tab isn't active. (Though I don't think having notifications disabled would make a difference) We do recommend disabling Chat & Google Plus where ever you can afford to while we work on the issue. You can also try to enter the below code, though if you have 2 factor login enabled, you will have to log in again upon signing off. 1) Block Google Plus where possible (Preferences… > Accounts > Advanced) 2) Mailplane 3 > Reset Mailplane 3) Close Mailplane 4) Open Terminal.app 5) Enter defaults write: com.mailplaneapp.Mailplane3 UseSharedHTTPCookieStorage -bool true 6) Open Mailplane again *Jessica* Customer Support Ninja http://mailplaneapp.com/ On Thu, Aug 1, 2013 at 1:33 PM, Jay Soffian <[email protected]> wrote: > Sorry for replying to an older thread, but I have this same issue. I've > verified that chat is disabled on all of my _active_ accounts (those with a > tab or which have notifications enabled). Could it be caused if chat is > enabled on an account which doesn't have an open tab and has notifications > disabled? > > j. > > > On Fri, Jul 12, 2013 at 6:34 PM, Mailplane Support < > [email protected]> wrote: > >> Hi Clark; >> >> Thanks for writing. Sorry to hear about the issue. >> Do you have chat running in any of your active Mailplane accounts? If >> so, could you try disabling it from Preferences > Accounts > Advance… This >> sometimes does slow things down on our end, and we're working on that! >> >> Please let me know if the issue remains. >> >> Thanks a lot; >> >> *Jessica* >> Customer Support Ninja >> http://mailplaneapp.com/ >> >> >> On Thu, Jul 11, 2013 at 12:48 PM, Clark Hartsock < >> [email protected]> wrote: >> >>> Hi - >>> >>> When Mailplane in minimized or in the background it goes comatose for >>> while ( seconds to a minute or so), then will react normally until I >>> minimize it again and come back to it later. >>> >>> I might be a bit of an edge case in that I use Mailplane for 2 accounts, >>> and have a third account running in Chrome. I *really* like using it that >>> way though. :-) >>> >>> Do you have any suggestions? >>> >>> Thanks, >>> >>> clark >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "mailplaneapp" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/mailplaneapp. >>> For more options, visit https://groups.google.com/groups/opt_out. >>> >>> >>> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "mailplaneapp" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/mailplaneapp. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> >> > > -- > You received this message because you are subscribed to the Google Groups > "mailplaneapp" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/mailplaneapp. > For more options, visit https://groups.google.com/groups/opt_out. > > > -- You received this message because you are subscribed to the Google Groups "mailplaneapp" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/mailplaneapp. For more options, visit https://groups.google.com/groups/opt_out.
