On Fri, Aug 2, 2013 at 1:25 PM, Mailplane Support
<[email protected]> wrote:
> We do recommend disabling Chat & Google Plus where ever you can afford to
> while we work on the issue.

I've done this on the three accounts for which I keep open tabs. The
issue persists.

> You can also try to enter the below code, though if you have 2 factor login
> enabled, you will have to log in again upon signing off.
>
> 1) Block Google Plus where possible (Preferences… > Accounts > Advanced)
> 2) Mailplane 3 > Reset Mailplane
> 3) Close Mailplane
> 4) Open Terminal.app
> 5) Enter defaults write:  com.mailplaneapp.Mailplane3
> UseSharedHTTPCookieStorage -bool true
> 6) Open Mailplane again

I tried this and it made no difference. I reverted it because having
to login every time on the accounts where I have two-factor auth
enabled is a drag. :-(

BTW, I have Mailplane installed on a second computer under a fresh OS
X user account and it has the same issue.

j.

> On Thu, Aug 1, 2013 at 1:33 PM, Jay Soffian <[email protected]> wrote:
>>
>> Sorry for replying to an older thread, but I have this same issue. I've
>> verified that chat is disabled on all of my _active_ accounts (those with a
>> tab or which have notifications enabled). Could it be caused if chat is
>> enabled on an account which doesn't have an open tab and has notifications
>> disabled?
>>
>> j.
>>
>>
>> On Fri, Jul 12, 2013 at 6:34 PM, Mailplane Support
>> <[email protected]> wrote:
>>>
>>> Hi Clark;
>>>
>>> Thanks for writing.  Sorry to hear about the issue.
>>> Do you have chat running in any of your active Mailplane accounts?  If
>>> so, could you try disabling it from Preferences > Accounts > Advance…  This
>>> sometimes does slow things down on our end, and we're working on that!
>>>
>>> Please let me know if the issue remains.
>>>
>>> Thanks a lot;
>>>
>>> Jessica
>>> Customer Support Ninja
>>> http://mailplaneapp.com/
>>>
>>>
>>> On Thu, Jul 11, 2013 at 12:48 PM, Clark Hartsock
>>> <[email protected]> wrote:
>>>>
>>>> Hi -
>>>>
>>>> When Mailplane in minimized or in the background it goes comatose for
>>>> while ( seconds to a minute or so), then will react normally until I
>>>> minimize it again and come back to it later.
>>>>
>>>> I might be a bit of an edge case in that I use Mailplane for 2 accounts,
>>>> and have a third account running in Chrome. I *really* like using it that
>>>> way though.  :-)
>>>>
>>>> Do you have any suggestions?
>>>>
>>>> Thanks,
>>>>
>>>> clark
>>>>
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