Hi Jay; Can you email me directly please. [email protected]
Cheers; *Jessica* Customer Support Ninja http://mailplaneapp.com/ On Tue, Sep 3, 2013 at 7:13 PM, Jay Soffian <[email protected]> wrote: > On Fri, Aug 2, 2013 at 1:25 PM, Mailplane Support > <[email protected]> wrote: > > We do recommend disabling Chat & Google Plus where ever you can afford to > > while we work on the issue. > > I've done this on the three accounts for which I keep open tabs. The > issue persists. > > > You can also try to enter the below code, though if you have 2 factor > login > > enabled, you will have to log in again upon signing off. > > > > 1) Block Google Plus where possible (Preferences… > Accounts > Advanced) > > 2) Mailplane 3 > Reset Mailplane > > 3) Close Mailplane > > 4) Open Terminal.app > > 5) Enter defaults write: com.mailplaneapp.Mailplane3 > > UseSharedHTTPCookieStorage -bool true > > 6) Open Mailplane again > > I tried this and it made no difference. I reverted it because having > to login every time on the accounts where I have two-factor auth > enabled is a drag. :-( > > BTW, I have Mailplane installed on a second computer under a fresh OS > X user account and it has the same issue. > > j. > > > On Thu, Aug 1, 2013 at 1:33 PM, Jay Soffian <[email protected]> > wrote: > >> > >> Sorry for replying to an older thread, but I have this same issue. I've > >> verified that chat is disabled on all of my _active_ accounts (those > with a > >> tab or which have notifications enabled). Could it be caused if chat is > >> enabled on an account which doesn't have an open tab and has > notifications > >> disabled? > >> > >> j. > >> > >> > >> On Fri, Jul 12, 2013 at 6:34 PM, Mailplane Support > >> <[email protected]> wrote: > >>> > >>> Hi Clark; > >>> > >>> Thanks for writing. Sorry to hear about the issue. > >>> Do you have chat running in any of your active Mailplane accounts? If > >>> so, could you try disabling it from Preferences > Accounts > Advance… > This > >>> sometimes does slow things down on our end, and we're working on that! > >>> > >>> Please let me know if the issue remains. > >>> > >>> Thanks a lot; > >>> > >>> Jessica > >>> Customer Support Ninja > >>> http://mailplaneapp.com/ > >>> > >>> > >>> On Thu, Jul 11, 2013 at 12:48 PM, Clark Hartsock > >>> <[email protected]> wrote: > >>>> > >>>> Hi - > >>>> > >>>> When Mailplane in minimized or in the background it goes comatose for > >>>> while ( seconds to a minute or so), then will react normally until I > >>>> minimize it again and come back to it later. > >>>> > >>>> I might be a bit of an edge case in that I use Mailplane for 2 > accounts, > >>>> and have a third account running in Chrome. I *really* like using it > that > >>>> way though. :-) > >>>> > >>>> Do you have any suggestions? > >>>> > >>>> Thanks, > >>>> > >>>> clark > >>>> > >>>> -- > >>>> You received this message because you are subscribed to the Google > >>>> Groups "mailplaneapp" group. > >>>> To unsubscribe from this group and stop receiving emails from it, send > >>>> an email to [email protected]. > >>>> To post to this group, send email to [email protected]. > >>>> Visit this group at http://groups.google.com/group/mailplaneapp. > >>>> For more options, visit https://groups.google.com/groups/opt_out. > >>>> > >>>> > >>> > >>> > >>> -- > >>> You received this message because you are subscribed to the Google > Groups > >>> "mailplaneapp" group. > >>> To unsubscribe from this group and stop receiving emails from it, send > an > >>> email to [email protected]. > >>> To post to this group, send email to [email protected]. > >>> Visit this group at http://groups.google.com/group/mailplaneapp. > >>> For more options, visit https://groups.google.com/groups/opt_out. > >>> > >>> > >> > >> > >> -- > >> You received this message because you are subscribed to the Google > Groups > >> "mailplaneapp" group. > >> To unsubscribe from this group and stop receiving emails from it, send > an > >> email to [email protected]. > >> To post to this group, send email to [email protected]. > >> Visit this group at http://groups.google.com/group/mailplaneapp. > >> For more options, visit https://groups.google.com/groups/opt_out. > >> > >> > > > > > > -- > > You received this message because you are subscribed to the Google Groups > > "mailplaneapp" group. > > To unsubscribe from this group and stop receiving emails from it, send an > > email to [email protected]. > > To post to this group, send email to [email protected]. > > Visit this group at http://groups.google.com/group/mailplaneapp. > > For more options, visit https://groups.google.com/groups/opt_out. > > > > > > -- > You received this message because you are subscribed to the Google Groups > "mailplaneapp" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/mailplaneapp. > For more options, visit https://groups.google.com/groups/opt_out. > -- You received this message because you are subscribed to the Google Groups "mailplaneapp" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/mailplaneapp. For more options, visit https://groups.google.com/groups/opt_out.
