Jeroen, We had a 2500 for about 4 years (for the last three years, I was with the company) and we were calling tech support about once a month at least. We had an annual maintenance contract which we used often....
Now we have the 5000PS and have had the tech support guy out a couple times in 18 months. I believe we have an annual contract on that as well. Jennifer K. Blek Senior GIS Specialist, Strategic Services Julien J. Studley, Inc. P (310) 444-1013 F (310) 444-1988 -----Original Message----- From: Jeroen Wagendorp [mailto:[EMAIL PROTECTED]] Sent: Thursday, May 16, 2002 2:20 PM To: [EMAIL PROTECTED] Subject: MI-L Plotter durability and maintenance agreements Hi, Our HP 2500 cp plotter appears to suffer from a slow but increasingly "congestive" CPU and/or other electronic failure. My question to the fellow MI users is how many of you have purchased annual maintenance agreements for this machine vs. those that have not? HP wants about $1600.00 - $1900.00 to just take a look at what might be the problem, which coincides with the cost of annual maintenance (ofcourse). I am up and running now for about 4.5 years which equals in maintenance about the cost of a new plotter. My impression has always been that HP plotters are virtually indestructible and go forever? How long have some of you been able to run trouble free with the HP plotters?. I still have a 650 that runs like a champ after almost ten years and many miles of paper! I appreciate your input. Jeroen Wagendorp, Ph.D., AICP Allegan County GIS --------------------------------------------------------------------- List hosting provided by Directions Magazine | www.directionsmag.com | To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- List hosting provided by Directions Magazine | www.directionsmag.com | To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
