FYI, Felicia. Pertains to the question of saved searches.  Judy 

-----Original Message-----
From: mcn-l-bounces at mcn.edu [mailto:[email protected]] On Behalf Of
j trant
Sent: Friday, March 28, 2008 11:07 AM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Effects of Google's 'search within site'? Anyone
else affected?


Frankie,

You've done more than a lot of people have done in looking at your
search logs. When i looked at the Guggenheims's -- as  a prototype for
some steve data analysis -- i did a literature search and couldn't find
any serious studies of museum searching [this really surprised me, btw.]

Each collection is likely to have its own patterns: in this modern art
museum 63% of the most common searches (searched 10 or more
times) were for artists' names.

Amazingly about 25% of the searches of this collection produced  no
result [in an age of millions of results elsewhere, this is a real
problem].

Looking at the search failures:
        - 36% were caused by spelling errors, so "did you mean..." 
would really help.
        - 50% of  the unsuccessful artist name searches were caused by
spelling errors.

The paper, and a blog post with more detail, are at
http://conference.archimuse.com/blog/jtrant/searching_museum_collections
_on_line_what_do_peo

Since search is a favourite navigation mechanism we really do need to
pay more attention to it, both on and now off museum sites.

/jt

At 3:46 PM +0000 3/28/08, frankie roberto wrote:
>  >  The most likely impact for us is in upcoming modifications to our 
> own
>>   search.
>
>...
>
>>   Do we give up, and acknowledge
>>   that doing search in any way different from Google is a) now
competing more
>>   directly with them, and b) probably just getting more confusing for
most
>>   visitors; or do we focus on these (probably fewer and fewer)
visitors who
>>   come to our search expecting it to work just the way it should, not
the way
>>   that's easiest?
>
>Hmm, very interesting point.
>
>I'm sure I'm not alone in saying that we spend far far less time 
>looking at our search interface than we ought to. Our site search is 
>powered by a Google Mini, and other than providing thumbnails object 
>pages returned, it's pretty much working in its out-of-the-box 
>configuration. We haven't invested any time in editorially 'promoting'
>results for certain search terms, for instance, or in setting up 
>synonyms.
>
>In fact, this discussion has prompted me to do a quick report of the 
>most popular search terms, which are:
>
>1. games - 1,1012
>2. grain strain (old game) - 498
>3. jobs - 488
>4. wroughton (object storage site) - 474 5. search - 447 (amusing this 
>is the default search text, so represents people pressing search 
>without typing anything) 6. launchball - 280 7. opening times - 252 
>(shockingly, this doesn't return anything hugely useful, and so 11% try

>refining their search) 8. bbc micro - 202 (in the news recently, but 
>only returns press releases) 9. builder - 192 (no idea what this is 
>about) 10. energy - 150 (presumably teachers looking for energy 
>microsite)
>
>This data is for the last month, and was gathered by the excellent 
>'site serch' function which can be set up in Google Analytics (which 
>allows you to monitor search terms, regardless of which search 
>technology you use).
>
>Generally, I site search seems to be hugely neglected by website owners

>(mea culpa), which is presumably why people are turning to Google more 
>and more.
>
>Frankie
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--
__________
J. Trant                                jtrant at archimuse.com
Partner & Principal Consultant          phone: +1 416 691 2516
Archives & Museum Informatics           fax: +1 416 352 6025
158 Lee Ave, Toronto
Ontario M4E 2P3 Canada          http://www.archimuse.com
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