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Dana Pfingstler, RN

Nursing Analyst

Elk Regional Health Center

St Marys, PA 15857

814 788-8682

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-----Original Message-----
From: Sharon Phelps [mailto:[EMAIL PROTECTED]
Sent:
Tuesday, April 18, 2006 11:57 AM
To: Dana Pfingstler
Subject: Re: [MEDITECH-L] BMV without 24 hour pharmacy (Magic 5.4)

 

Hi Dana,

 

Please see answers below.

 

Sharon Phelps, RN,BC
Clinical Information Systems Specialist
West Park Hospital
Cody, WY

----- Original Message -----

Sent: Monday, April 17, 2006 8:52 AM

Subject: [MEDITECH-L] BMV without 24 hour pharmacy (Magic 5.4)

 

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Good Morning Everyone,

We are in the beginning stages of BMV and I have a question for those live with BMV and NO 24 hour pharmacy coverage.

 

    1.    How are you getting the meds onto the EMAR when pharmacy is not available?

 

The regular nursing staff have been set up with Enter Med.  They enter mainly one time orders or "simple" med orders.

Our house supervisors have been set up with Enter Orders on the MAR so they can enter more complicated medications.  The sups have spent time working 1:1 with the Pharmacy staff as the enter order routine has many fields and is influenced by many variables.

 

That said - this process is not without it's issues.  We have had instances where the sups have entered orders that the nursing staff had already entered.  There are ongoing discussions between Pharmacy and nursing on who should enter orders when.  Do the staff and sups enter ALL new meds on a patient during Pharmacy off hours or should they enter only the meds they will be adminstering before Pharmacy arrives?  If all new orders are entered, then the day shift gets hit with have to re-acknowledge all these meds when Pharmacy verifies them.  If the staff and sups enter only the medications that they administer, then trying to sign off orders gets complicated and new meds appear after the staff has reviewed their worklist at the beginning of the shift.  It is less work for Pharmacy to enter an order themselves than to verify an order placed by nursing.

 

    2.    What is your acknowledgement and chart checking process?

 

Our process pre-EMAR was identical to yours. 

 

Our process now - the orders are still faxed to pharmacy.  If the sup enters the orders, she usually does that in the Pharmacy so she writes her notes on the fax.  She notes which orders she entered and which orders were not entered.  I don't think Pharmacy gets a notation from the floor on which meds were entered but they can see it if they use the Process Patient Activity routine (a routine which leaves a lot to be desired in my opinion).  The Pharmacy now verifies those orders that were entered by the staff and sups and then enter any new orders which have not yet been placed in the system.

 

The difficult ones are the order changes.  We have not given the sups the regular Process Orders screen in PHA - only Enter Order.  The best way we've found to deal with order changes is to enter a DC Order on the previous order with information in the comment box (order changed to...).  If the only order change is informational ("hold med if....."), we use Admin Comments to add that info.  That seems to work OK.  We use DC order quite often - it works OK but it does keep creating doses until Pharmacy actually DC's the medication the next day/morning.

 

If it is a really bad night with multiple admits/traumas, etc, the sup can call Pharmacy in to join the fun.  We are also getting the Pharmacy staff set up to receive faxes at home and have a Meditech connection on their home computer.  It saves them the time of having to come into the facility if all that is needed is order entry.

 

We are starting to investigate after hours Pharmacy services.

 

Our process now is the order is faxed to pharmacy for entering in the morning. The meds are handwritten on a MAR and the chart and MAR “noted” by the RN.  When we go live with BMV and EMAR, there will be no paper MAR to write these orders on, and no off hours pharmacy to enter them into the system.

 

Any thoughts and help would be greatly appreciated.

 

 

 

Dana Pfingstler, RN

Nursing Analyst

Elk Regional Health Center

St Marys, PA 15857

814 788-8682

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The information contained in this e-mail is private and confidential and is intended only for the person or entity to whom it is addressed. If you are not the intended recipient, please note that any review, dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this communication in error, please notify the sender of the error and thereafter delete this e-mail.

 

 


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