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In developing our community wide scheduling we pulled from all of the areas that patients could be scheduled to be sure we covered all scenarios.  Our CWS staff work very closely with all departments involved to be sure all is working well and if any changes need to be made.  Centralizing this process has not been an issue for us, rather a benefit as the doctors offices only have one number to call to schedule any and all tests needed. 
 
Carol
 
 
Carol L. Higley
Data Systems Analyst
Howard Regional Health System
765-453-8140
 
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>>> "Ann Skinner" <[EMAIL PROTECTED]> 4/27/06 7:50:19 AM >>>
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John,
Sorry, but this comment reflects a total lack of awareness of the issues that are present for various departments.  Its not about the FTE, its about the ability to have a level of control over your schedule for a professional who knows more about the clinical issues related to how the schedule is put together and the ramifications, than a clerk in an office in another part of the building, or even another town.  People who only concern themselves with "the purely business perspective" make it extremely difficult for clinicians to do their jobs effectively.  Calling people who have a legitiimate concern about the way they treat their patients passive aggressive is unecessarily insulting, and totally dismissive.
Ann

>>> "JOHN HUGHES" <[EMAIL PROTECTED]> 3:30:52 PM Wednesday, April 26, 2006 >>>
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i can't help but laugh as each dept. gets freaked out at the concept of centralized scheduling. "oh no! i'll lose my .75fte."
from a purely business perspective it's a no brainer done deal; just getting the passive-aggressives to get used to it is where most folks are at. surgery seems to be the toughest egg to crack...$$$.

reminds me of nurses (and administration) balking at the concept of workstations in the patient rooms or just moving to nursing documenting on the computer at all...

as always we in healthcare change albeit painfully & slowly.

take care all.
john

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Mary Rozenboom
Sent: Tuesday, April 25, 2006 5:54 PM
To: Cornwell, Patricia; Randy Hart; Meditech-L List (E-mail)
Subject: RE: [MEDITECH-L] Centralized Scheduling


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I totally agree with Pat on Rehabilitation Services, from start to
finish of her paragraph it is identical here in our Rehab Department.
Recurring patients, changes in patients schedule, and Staffing schedules
as well as Staff specializing in certain areas Vertigo, Women's Health,
Orthotics, TMJ..etc. The scheduler in the Rehab Department knows her
people, and their specialties.

Mary Rozenboom, Rehab
Pella Regional Health Center


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Cornwell, Patricia
Sent: Tuesday, April 25, 2006 7:59 AM
To: Randy Hart; Meditech-L List (E-mail)
Subject: RE: [MEDITECH-L] Centralized Scheduling

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Speaking for Rehabilitation Services, I definitely feel that we are
better off being decentralized. We are using CWS, it is our third
scheduling system.  We schedule for about 80 physical, occupational and
speech therapists who provide inpatient, outpatient and Home Health
services at two facilities.  Our KEY resource in scheduling is staff,
rather than machines and/or rooms.  We are constantly changing
availabilities for vacations, sick time, meetings, etc.  Since most of
our patients are seen 2 - 3 x / week for 4 - 6 weeks, they are
constantly making changes for their appointments.  It is very important
for the data to be up to date so we don't double book.  Quite often, a
supervisor needs to be consulted during a scheduling process.  This
would be for unusual problems (diagnoses) or a physician calling to get
someone in "now." I cannot imagine relying on Central Scheduling.
Pat Cornwell
Director of Rehab Services
Palos Community Hospital

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Randy Hart
Sent: Monday, April 24, 2006 1:47 PM
To: Meditech-L List (E-mail)
Subject: [MEDITECH-L] Centralized Scheduling


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Anyone willing to share information pertaining to their implementing a
Centralized Scheduling Department.  What are the pros and cons?   Has it
worked?  Was it received well by Medical Staff?  What departments do you
schedule for?    Any information would be appreciated.  We are
definitely going forward with this endeavor.  We presently use CWS, MSM
but everything is decentrailzed.  Multiple departments scheduling their
own.

Randy Hart, System Support Analyst
Duncan Regional Hospital
Duncan, OK 73533
Ph: (580)251-8939
Fx: (580)251-8953
[EMAIL PROTECTED]

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